Shahaniz Bahari
Lexington,KY
Summary
Productive Phlebotomist offering several years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. Calm and comforting with stressed patients.
Overview
25
25
years of professional experience
Work History
PST Specialist
LabCorp
Lexington, KY
06.2025 - Current
- Managed patient specimen processing and labeling for accurate identification.
- Ensured compliance with safety standards and regulatory requirements in all procedures.
- Collected blood samples using proper techniques and equipment.
- Maintained accurate patient records and sample labeling standards.
- Assisted patients in understanding procedures and alleviating concerns.
- Adhered to safety protocols for infection control and waste disposal.
- Monitored inventory of supplies to ensure availability for procedures.
- Maintained a clean, safe, and organized work environment.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
SUPERVISOR OF MERCHANDISE
Petronas
, Malaysia
05.2021 - 03.2025
- Develop and implement merchandising strategies to enhance product visibility and sales performance.
- Train and supervise staff on best practices for product placement and promotional displays.
- Monitor inventory levels and coordinate with suppliers to ensure optimal stock availability.
- Analyze sales data and market trends to adjust merchandising tactics and maximize revenue.
- Collaborate with management to set sales targets and develop action plans to achieve them.
- Lead promotional events and marketing campaigns to drive customer engagement and boost sales.
FRANCHISE OWNER
JC Fitness and Training Center
, Malaysia
10.2010 - 04.2021
- Recruit, train, and mentor staff to ensure adherence to brand standards and exceptional service delivery.
- Conduct local marketing initiatives to boost brand awareness and drive sales within the community.
- Ensure compliance with health and safety regulations while maintaining a welcoming and inclusive environment for clients.
- Supervise daily operations of the fitness studio, ensuring high-quality customer service and adherence to franchise policies.
- Drive revenue growth by implementing innovative marketing strategies and community engagement initiatives specific to wellness services.
DIALYSIS TECHNICIAN
Seremban Haemodialysis
, Malaysia
11.2014 - 12.2018
- Assembling the dialysis machine and ensuring its proper performance.
- Ensuring the usage of the dialysis machine is safe and Secure.
- Working in tandem with nurses and doctors.
- Monitoring patients undergoing dialysis treatment.
- Conducting routine maintenance and troubleshooting on dialysis machines to ensure optimal functionality and patient safety.
- Documenting patient treatment details, including vital signs and any adverse reactions during dialysis sessions.
- Adhering to infection control practices and sterilization protocols to maintain a safe environment for both patients and staff.
- Participating in quality assurance programs to improve and maintain high standards of patient care within the dialysis unit.
PHLEBOTOMIST
Quest Diagnostics
Lexington, USA
09.2005 - 02.2009
- Perform phlebotomy procedures with precision and efficiency, ensuring patient comfort and care.
- Maintain cleanliness and organization of phlebotomy equipment and workspaces to comply with health regulations.
- Document all procedures accurately in patient records, including vital signs and any notable patient reactions.
- Work collaboratively with laboratory staff to ensure timely processing and delivery of samples for testing.
- Follow protocols for patient identification to ensure specimen correctness and integrity.
- Adhere to infection control policies and maintain safety protocols to minimize risk of contamination.
- Working in a patient service center and doctor offices.
- Implement safety and compliance protocols for handling and disposing of biohazard materials in accordance with local health regulations.
- Collaborate with healthcare providers to coordinate blood collection based on specific clinical needs and timelines, ensuring efficient patient care.
PHLEBOTOMIST, DOUBLE RED CELL MACHINE OPERATOR
Kentucky Blood Center
Lexington, USA
03.2002 - 08.2005
- Educate prospective donors on the donation process, eligibility requirements, and possible side effects through effective communication.
- Conduct thorough assessments of donor medical histories to determine eligibility for blood donation.
- Perform double red cell collections using specialized equipment while ensuring donor comfort and safety.
- Monitor and record donor reactions during procedures, providing immediate care and support as needed to ensure a safe donation experience.
- Perform venipuncture with precision while minimizing discomfort to ensure a positive experience for blood donors.
SALES ASSOCIATE
Dillard's
Lexington, USA
05.2000 - 02.2002
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Sell products being promoted and keep records of sales.
- Suggest specific product purchases to meet customers' needs.
- Assist customers in selecting products that best suit their needs and preferences, ensuring a personalized shopping experience.
- Maintain an organized and visually appealing sales floor, including stocking shelves and setting up promotional displays.
- Track and record customer feedback to inform future sales strategies and improve product offerings.
- Utilize effective communication skills to engage with customers, addressing their inquiries and resolving any issues promptly.
Education
Bachelor of Science -
Wichita State University
WichitaSkills
- Merchandising Strategy Development
- Staff Training and Supervision
- Inventory Management
- Sales Target Achievement
- Health and Safety Compliance
- Customer Service Excellence
- Regulatory compliance
- Blood collection
- Specimen collection and storage
Languages
- English
- Malay Language
Timeline
PST Specialist
LabCorp
06.2025 - Current
SUPERVISOR OF MERCHANDISE
Petronas
05.2021 - 03.2025
DIALYSIS TECHNICIAN
Seremban Haemodialysis
11.2014 - 12.2018
FRANCHISE OWNER
JC Fitness and Training Center
10.2010 - 04.2021
PHLEBOTOMIST
Quest Diagnostics
09.2005 - 02.2009
PHLEBOTOMIST, DOUBLE RED CELL MACHINE OPERATOR
Kentucky Blood Center
03.2002 - 08.2005
SALES ASSOCIATE
Dillard's
05.2000 - 02.2002
Bachelor of Science -
Wichita State University