SHA'HARA DAY
Mobile,AL
Summary
Independent adjuster with 5 years of experience in investigating and resolving complex auto and property claims. Expertise in damage evaluation through photos and recordings, alongside proficiency in calculating depreciation and replacement costs. Proven track record in accurate damage assessments, effective negotiation of settlements, and enhancing customer satisfaction through clear communication. Demonstrated ability to reduce claim processing times while adhering to industry regulations and standards.
Overview
5
5
years of professional experience
Work History
Claims Manager
Crawford and Company
Allen, TX
03.2023 - 06.2025
- Compiled detailed reports on claim status and activities for management assessment.
- Reviewed and approved complex claim settlements to ensure compliance with policy guidelines.
Property Desk Adjuster
Alacrity
Carrollton, TX
05.2022 - 02.2023
- Assessed property damage to establish coverage eligibility.
- Compiled detailed repair cost estimates for damaged properties.
Property Desk Adjuster
MidAmerica
Mobile, AL
09.2021 - 05.2022
- Reviewed policy contracts to evaluate claims and determine coverage based on loss facts.
- Communicated regularly with clients regarding status updates on their claims.
Liability Auto Desk Adjuster
Alacrity Solutions
Carrollton, TX
05.2021 - 08.2021
- Managed and investigated liability claims for auto accidents.
- Analyzed policy language to ensure compliance with state regulations and company policies.
Claims Processor
Pilot Catastrophe
Mobile, AL
02.2021 - 05.2021
- Directed inbound calls from insureds and attorneys to assigned adjusters.
- Scheduled inspections and EMS services efficiently.
Property Desk Adjuster
Pilot Catastrophe
Mobile, AL
08.2020 - 01.2021
- Managed property claims from assessment through settlement, ensuring timely and accurate documentation completion.
- Collaborated with legal teams to address complex property claims and escalate issues as necessary.
Education
BBA - Business Administration
University Of Phoenix
Phoenix, AR02.2021
Associate in Science -
Bishop State Community College
Mobile, AL05.2011
High School Diploma -
Murphy High School
Mobile, AL05-2008
Skills
- Critical thinking and analysis
- Claims evaluation and liability determination
- Property adjusting and damage investigation
- Investigative skills
- Time management
Timeline
Claims Manager
Crawford and Company
03.2023 - 06.2025
Property Desk Adjuster
Alacrity
05.2022 - 02.2023
Property Desk Adjuster
MidAmerica
09.2021 - 05.2022
Liability Auto Desk Adjuster
Alacrity Solutions
05.2021 - 08.2021
Claims Processor
Pilot Catastrophe
02.2021 - 05.2021
Property Desk Adjuster
Pilot Catastrophe
08.2020 - 01.2021
BBA - Business Administration
University Of Phoenix
Associate in Science -
Bishop State Community College
High School Diploma -
Murphy High School
Similar Profiles
Iyana GregoryIyana Gregory
Catastrophe Resource Coordinator at Crawford and CompanyCatastrophe Resource Coordinator at Crawford and Company
Tyheem TannerTyheem Tanner
Senior Property Claims Adjuster ( Supervisor) at CRAWFORD AND COMPANYSenior Property Claims Adjuster ( Supervisor) at CRAWFORD AND COMPANY
Denicce ColemanDenicce Coleman
Property Desk Adjuster at Crawford Catastrophe CompanyProperty Desk Adjuster at Crawford Catastrophe Company
Daedra DuniganDaedra Dunigan
Mortgage Underwriter at Regions BankMortgage Underwriter at Regions Bank
Parichat "Sue" PapatangParichat "Sue" Papatang
Summer Undergraduate Research Student at College of MedicineSummer Undergraduate Research Student at College of Medicine