Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Confirmation Specialist
Minnesota Rusco
New Hope, MN
05.2023 - Current
Responding to customer requests for products, services, and company information.
Offering advice and assistance to customers, paying attention to special needs or wants.
Answering customer telephone calls promptly to avoid on-hold wait times.
Asking qualifying questions to ensure quality in the appointment.
Following up with customers when the representative cannot get into the home.
Ensuring all previous customers get assigned to the representative that served them last.
Ensuring issued leads are projects that we can help with.
Inside Sales Administrative Assistant
Minnesota Rusco
New Hope, MN
10.2023 - 06.2024
Managed department inventory.
Updated inside sales representatives with their current and past sales.
Managed all emails from the outside sales representatives.
Handled all of the same day appointments.
Assisted my department manager with any and all tasks.
Handled all incentives.
Assigned kitchen duty for the week.
Coordinated all department gatherings.
Dispatched appointments to outside sales representatives.
Front End Associate
Walmart
Maple Grove, MN
12.2020 - 06.2022
Responding to customer requests for products, services, and company information.
Offering advice and assistance to customers, paying attention to special needs or wants.
Answering customer telephone calls promptly to avoid on-hold wait times.
Asking qualifying questions to ensure quality in the appointment.
Following up with customers when the representative cannot get into the home.
Ensuring all previous customers get assigned to the representative that served them last.
Ensuring issued leads are projects that we can help with.