SHAHEED ODIHILI

• Provided at-the-elbow support across women's services, L&D, nursery, ICU, neuroscience, and pathology, enhancing user experience with Meditech Expanse.
• Assisted nurses, providers, and ancillary staff with real-time guidance on documentation and patient care workflows, improving accuracy and compliance.
• Streamlined clinician navigation through flowsheet documentation for maternal assessments and vital checks, ensuring timely and accurate patient monitoring.
• Supported CPOE processes for labs, imaging, medications, and specialty orders in L&D, ICU, and neuro.
• Assisted with admission, transfer, and discharge workflows, including patient tracking and bed management.
• Troubleshot medication administration issues related to MAR scanning workflows and BCMA errors.
• Collaborated with pathology and lab teams on order verification and specimen collection workflows.
• Optimized workflows by identifying system gaps and escalating issues to command center/IT for resolution.

• Delivered at-the-elbow (ATE) support across inpatient units during Epic go-live, enabling nurses, providers, and ancillary staff to navigate workflows effectively.
• Guided users through medication administration workflows (EMAR/BCMA) including barcode scanning, medication reconciliation, and troubleshooting administration errors.
• Trained end users on Epic best practices and workflow optimization to enhance system efficiency during high-volume inpatient operations.
• Supported clinical documentation in Epic (ClinDoc) including assessments, flowsheets, I&O, vitals, and patient care documentation.
• Managed admission, transfer, and discharge workflows, facilitating patient movement and bed status updates.
• Assisted with patient chart navigation, chart review, and results review, ensuring clinicians could efficiently locate critical patient information.
• Provided support for handoff tools and patient lists, improving communication across care teams and shift transitions.
• Supported use of track boards, status boards, and patient throughput tools to enhance visibility and coordination across units.
• Resolved system issues in real time and escalated to command center/IT, maintaining continuity of patient care.

• Supported OB‑GYN, L&D, and Mother‑Baby teams with real‑time bedside coaching across triage, active labor, postpartum, and newborn workflows.
• Guided nurses through cervical exam documentation, labor progress tracking, fetal monitoring review, and maternal vitals/flowsheet entry.
• Facilitated order entry workflows for induction protocols, augmentation, labs, imaging, postoperative medications, and discharge planning, ensuring timely and accurate patient care.
• Supported newborn admission workflows, newborn medication administration, bilirubin documentation, and discharge readiness tasks.
• Optimized smart phrases, smart sets, and note templates for OB providers, improving documentation efficiency and compliance with clinical standards.
• Resolved live issues, including documentation errors, flowsheet mismatches, and device integration failures, enhancing system reliability and user experience.
• Provided navigation support for L&D Board, patient tracking tools, and interdepartmental communication features.
• Assisted new residents, midwives, and travel nurses with rapid onboarding and efficient use of OB‑GYN and L&D workflows.

• Streamlined cardiology order workflows and clinical templates to improve operational efficiency.
• Supported Cupid cardiology workflows including procedure documentation, telemetry review, and EKG uploads.
• Resolved clinical documentation errors, missing orders, and routing failures to maintain accuracy in patient records.
• Coached providers on effective chart review, encounter management, and smart phrase utilization.
• Collaborated with analysts to resolve critical issues during go-live, ensuring continuity of care.
• Facilitated device result routing to streamline communication between teams.
• Provided activation support for cardiac rehab and neurosurgery teams to ensure successful implementation.

• Optimized dashboard utilization to enhance department throughput and improve monitoring of patient flow tools.
• Delivered real-time support for chart reviews and discharge paperwork, ensuring accuracy in problem list updates.
• Guided triage nurses and registrars in efficient arrival and registration workflows, streamlining patient intake processes.
• Reduced registration errors through targeted coaching and active workflow analysis.
• Provided assistance to ED physicians with order entry, consult routing, and documentation troubleshooting.

• Enhanced Expanse maternal and newborn workflows, including S-PASS, SBAR handoffs, vital trending, and postpartum assessments, to ensure seamless patient care.
• Managed C-section workflows, including pre-op, intra-op, PACU, and post-op documentation.
• Facilitated provider navigation through OB order sets, induction medications, anesthesia workflows, and maternal/fetal monitoring documentation, ensuring adherence to best practices.
• Assisted with IV documentation, barcode med administration, newborn ID verification, and safe‑sleep documentation.
• Troubleshot interface errors, missing flowsheets, printing issues, and newborn record linking.
• Partnered with informatics to refine Expanse build, aligning it with bedside practice to boost clinician confidence and improve workflow integration.

• Delivered at-the-elbow support during Meditech Expanse Go-Live, enhancing user confidence across Labor & Delivery, Women’s & Children’s, Nursery, and OB/GYN units.
• Trained staff on documentation workflows for admissions, assessments, discharges, newborn charting, and maternal care, ensuring adherence to best practices.
• Supported providers and nurses in optimizing Meditech Expanse tools for clinical efficiency and accuracy.
• Contributed to high-performing team recognized for effective go-live support and positive training outcomes in clinical settings.

• Supported Epic Beaker lab workflows, enhancing specimen tracking and result verification processes.
• Guided nurses and technicians through Stork newborn workflows covering weight tracking, bands, vitals, and admission documentation.
• Supported ambulatory providers with order entry, documentation templates, and diagnostic routing.
• Resolved LIS interface and result-routing issues in collaboration with lab analysts, ensuring smooth lab operations.
• Streamlined flowsheets and chart review configurations, increasing documentation accuracy.

• Delivered at-the-elbow support for Epic implementation across clinical teams.
• Facilitated personalization, documentation, and order workflows for physicians and nurses to improve clinical efficiency.
• Managed real-time troubleshooting and smart tool configuration to enhance clinical use and user satisfaction.

• Contributed significantly to successful Epic go-live implementation in cath lab by providing direct support to providers, nurses, and medical assistants during transition.
• Facilitated provider proficiency in Epic modules, including orders, notes, and in-basket features, resulting in improved workflow efficiency.
• Guided medical assistants in mastering patient charting, appointment scheduling, and task management within Epic, streamlining operations.
• Troubleshot and resolved technical and user-related challenges in real-time, reducing workflow disruptions.
• Ensured compliance with healthcare regulations and institutional protocols throughout implementation process.

• Guided medical assistants in prescription submission processes for pharmacies.
• Facilitated physicians in creating personalized smart phrases.
• Supported providers in customizing notes and processing orders.
• Aided physicians with medication reconciliation and discharge procedures.

• Provided hands-on support during Epic Cupid Go-Live and helped address user concerns and ensure system functionality aligned with clinical needs.
• Collaborated with the cardiology teams to assess workflow requirements and tailored epic configuration to optimize Cath lab efficiency.
• Supported the physicians in the clinical documentation including departing, follow-up, medication reconciliation, and discharge.
• Trained providers and nurses on documentation of transfusions, note writing, and patient transfers.

• Supported documentation and workflow navigation for cardiologists, nurses, and OR teams.

• Provided ATE support in Labor and Delivery using Meditech Expanse P.NUR.
• Assisted with documentation workflows for admissions, assessments, and discharges.
• Delivered real-time support and personalized tools for clinical documentation.

• Conducted organizational assessments and provided go-live support.
• Led training and support initiatives to improve change readiness.

Delivered comprehensive training on Epic Beaker lab workflows covering order entry, specimen collection, and processing.
Trained personnel in proper labeling and patient identification for compliance adherence.
Educated users about the specimen lifecycle in Epic from collection to results.
Demonstrated optimal use of worklists for efficient lab collection task management.
Instructed on documenting specimen pickup and transport via Epic tracking systems.
Taught error prevention techniques to reduce incidence of mislabeled and rejected specimens.
Guided users through linking orders with add-on labs while addressing lab order discrepancies.
Conducted practical sessions to reinforce understanding of lab workflow scenarios.

• Supported clinicians in documenting and navigating ClinDoc efficiently.

• Trained OB/GYN teams on Stork modules including labor, delivery, and discharge workflows.

• Led training and support on maternal health documentation and provider tools in Epic.

• Supported outpatient scheduling and clinical documentation with Cadence and Ambulatory modules.

• Epic Go-Live Consultant at over 20 hospitals including Mount Sinai, MD Anderson, Dignity Health, and Sutter CPMC.
• Specialized in Stork, Beaker, ClinDoc, Ambulatory, and Inpatient workflows across departments.
• Delivered ATE support, personalization training, smart tools setup, and documentation troubleshooting for physicians and nurses.
• Experienced in Cerner transitions, Meditech Magic, and change management processes.