Open To Work
Sha’Heem Battle
technician
Humble,Texas
Summary
Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Field Technician
hi definition electronics
Houston, Texas
10.2024 - Current
- Repaired or replaced damaged components for TVs, monitors, and soundbars, ensuring optimal performance and customer satisfaction.
- Installed and maintained equipment in field locations, contributing to reliable service delivery.
- Skilled at troubleshooting and problem solving with efficiency
- Have up to date knowledge with the current models of TVs, monitors and soundbars
- Trained and supported junior technicians on best practices, enhancing team competency and service quality.
- Recognized social cues to create a comfortable environment for customers during troubleshooting.
- Operated soldering equipment to assemble electronic components efficiently.
- Inspected solder joints for quality and compliance with standards.
Cell Operator
Vitesco technologies
Newport News, VA
06.2018 - 04.2023
- Recognized as top cell operator for 2 years, utilizing expertise on 50+ machines to enhance performance and manage time effectively.
- Met production goals by efficiently setting up equipment, fixtures, and racks.
- Reduced scrap by 15% by adding necessary cleaning processes for equipment.
- Maintained a daily log of production metrics to ensure machine efficiency. with a daily log of red points and start up functions to make sure machines to ran at 95-100% efficiency
- Set up computer-controlled production machinery by accurately entering program numbers and maintaining die-quenching machines to prevent product warping.
- Inspected and sampled completed products to assess production quality.
- Analyze and identify customer needs based on previous years.
Education
High School -
Warwick High School
Newport News, VA01-2015
Skills
- Troubleshooting
- Equipment maintenance
- Soldering techniques
- Component replacement
- Quality inspection
- Technical training
- Customer relationship management
- Customer service
Certification
Google Data analytics -2023
Work Preference
Job Search Status
Open to workWork Type
Full TimeTimeline
Field Technician
hi definition electronics
10.2024 - Current
Cell Operator
Vitesco technologies
06.2018 - 04.2023
High School -
Warwick High School