Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaheni M Mendis

Katy,TX

Summary

Motivated College student and aspiring med student, seeking the opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships, and handles tasks with minimal oversight. Highly organized with great communication and time management skills with 9 months of work experience in customer service and proven knowledge of conflict resolution. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Member

Urban Bird
Katy, TX
05.2022 - 07.2022
  • Contributed to team success by completing jobs quickly and accurately.
  • Resolved issues quickly to maintain productivity goals.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Operated register to process payments and collect cash payments for order totals.
  • Sought out ways to go above and beyond job requirements.
  • Developed strong cooperative relationships with coworkers and managers.
  • Managed over 20 customer calls per day.

Cashier

Taco Bell
Katy, TX
08.2021 - 04.2022
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold.
  • Communicated with management when customer issues escalated and worked to find resolutions.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Worked flexible schedule and extra shifts to meet business needs
  • Reviewed new promotions and monitored price changes
  • Checked personal identifications during alcohol and tobacco sales

Education

Associate of Science - Health Sciences

Houston Community College
Houston, TX
05.2024

High School Diploma -

Patricia E Paetow High School
Katy, TX
05.2022

Skills

  • Work Task Prioritization
  • Volunteer Work Coordination
  • Well-organized, efficient, and quick learner
  • Strong sense of responsibility
  • Skilling in resolving conflicts and promoting harmonious relationships
  • Effective and knowledgeable in working with cultural, social, and economic differences
  • Positive Reinforcement Strategies
  • Good communication skills
  • Ability to work under pressure
  • Basic computer skills

Certification

Diploma in Software Engineering (DiSE)

Timeline

Team Member

Urban Bird
05.2022 - 07.2022

Cashier

Taco Bell
08.2021 - 04.2022

Associate of Science - Health Sciences

Houston Community College

High School Diploma -

Patricia E Paetow High School
Shaheni M Mendis