Shaherbano Shah
Katy,United States
Summary
Passionate health professional with strong organizational skills and proven to maintain highest level of patient satisfaction. Experienced in aiding multiple specialty physicians including a Cardiologists, OBGYN, Fertility Specialist. Coached in medical terminology, medications and patient interaction related to each specialty provider to provide a long-term relationship between the patient and provider.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
The Cooper Institute
Houston, Texas
07.2024 - 07.2025
- Assisted physicians during egg retrievals and frozen embryo transfers (FET), ensuring sterile field maintenance.
- Performed daily venipuncture and capillary blood draws on fertility patients using butterfly needles for hormone testing and monitoring.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Ensured HIPAA compliance of electronic health records, updating 100+ patient charts with zero data errors.
Lead Medical Assistant
Cardiovascular Healthcare Associate
Cypress, Texas
09.2023 - 07.2024
- Guided patients through intake process, recording vital signs, medical history, and EKG results for physician review.
- Supervised and trained a team of four medical assistants, improving clinic efficiency and reducing patient wait times.
- Assisted providers with stress tests, blood draws, and diagnostic procedures, ensuring smooth patient flow.
- Coordinated appointment scheduling and patient education, enhancing continuity of care.
Certified Pharmacy Technician
Walgreen's Pharmacy
Katy, Texas
01.2020 - 01.2024
- Processed 250+ prescription orders daily with accuracy and attention to detail.
- Counseled patients on medication usage, dosage schedules, and potential side effects under pharmacist supervision.
- Assisted in inventory management, preventing medication shortages and ensuring proper stock rotation.
- Maintained HIPAA compliance when handling patient prescriptions and insurance information.
Behavior Health Technician
Autism Therapeutic Services
Missouri City, Texas
01.2023 - 08.2023
- Supported patients with autism spectrum disorder in daily living skills and therapeutic activities.
- Documented patient progress, updating charts for multidisciplinary care teams.
- Applied crisis intervention and de-escalation techniques to maintain a safe environment.
- Partnered with families to implement behavioral plans, improving patient engagement and outcomes.
Medical Assistant
Clinical Trial Network
Houston, Texas
01.2022 - 12.2022
- Conducted patient intake, vital signs measurement, and specimen collection for clinical research participants.
- Assisted physicians during trial-related medical procedures, ensuring adherence to study protocols.
- Managed EHR data entry and scheduling, reducing appointment errors by 20%.
- Educated patients on study medications and preventive care, improving compliance rates.
Undergraduate Research Assistant
University of Houston
Houston, Texas
01.2022 - 08.2022
- Conducted data collection and literature reviews for psychology research studies.
- Prepared laboratory equipment and maintained accurate experimental records.
- Assisted with data analysis and report preparation for faculty publications.
Lead Intern
SEWA International
Houston, Texas
05.2022 - 07.2022
- Organized community health events to increase access to educational resources for underserved families.
- Tutored students aged 5–11 in core subjects, improving test scores and confidence levels.
- Recruited and trained volunteers for multiple outreach initiatives.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX05-2023
High School Diploma -
Seven Lakes High School
Katy05-2018
Skills
- Electronic health records
- Patient Care & Bedside Support
- Venipuncture techniques
- HIPAA-Compliant Documentation (EHR)
- Patient Transport & Mobility Assistance
- EKG Administration
Timeline
Patient Care Technician
The Cooper Institute
07.2024 - 07.2025
Lead Medical Assistant
Cardiovascular Healthcare Associate
09.2023 - 07.2024
Behavior Health Technician
Autism Therapeutic Services
01.2023 - 08.2023
Lead Intern
SEWA International
05.2022 - 07.2022
Medical Assistant
Clinical Trial Network
01.2022 - 12.2022
Undergraduate Research Assistant
University of Houston
01.2022 - 08.2022
Certified Pharmacy Technician
Walgreen's Pharmacy
01.2020 - 01.2024
Bachelor of Science - Psychology
University of Houston
High School Diploma -
Seven Lakes High School
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