SHAHID SHAIKH
Peachtree Corners,Ga.
Summary
Dynamic Senior Manager with extensive experience at Cox Enterprises, specializing in Agentic AI and automation. Proven track record in architecting scalable CI/CD pipelines and enhancing operational efficiency. Adept in Java and AWS, with strong leadership skills that foster team development and drive project success. Committed to delivering high-quality solutions that exceed expectations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sr Manager, Agentic AI & Automation
Cox Enterprises
Atlanta, Georgia
04.2025 - Current
- Established New Relic as the enterprise observability tool, enabling proactive detection and improved reliability for agentic workloads.
- Championed enterprise rollout of Claude and collaborated to integrate UiPath Private Preview features (e.g. Maestro) into Agentic roadmap.
- Designed and built the Solution Design Agent in collaboration with cross-functional teams, accelerating specification quality and speed.
- Built and rolled out a reusable GitHub-UiPath CI/CD pipeline that automates testing, packaging, and deployment to Orchestrator; adopted by dozens of projects, reducing errors and manual effort.
- Templatized Studio Web & API workflow projects to create standardized, scalable pipelines that accelerate build-out and ensure repeatability and quality.
- Migrated and upgraded key Azure Functions (e.g. Tech Help Transcript Summarization) ahead of schedule and architected POCs to replace deprecated UiPath connectors via Azure Functions.
- Collaborated with Product, QA, and stakeholders to enhance work intake prioritization, backlog health, and quality strategy alignment, advancing Agentic enablement.
- Fostered team development: established regular feedback sessions, mentored engineers on design and deployment best practices, and refined Sprint 0 planning to identify dependencies and risks.
- Demonstrated leadership under Empowered People principles: connected across IA, RT, DevOps, Cloud Ops, QA, XTime, and MEC teams; championed inclusion; removed systemic blockers; invested ahead of demand.
Senior Software Engineering Manager
Cox Automotive
Atlanta, Georgia
11.2020 - 04.2025
- Managed micro-sites and services to enhance user experience and streamline functionality
- Drove operational excellence through AWS monitoring, Splunk Dashboards, and New Relic to improve system reliability
- Developed GenAI project utilizing AWS Lex to create conversational interfaces.
- Leveraged various AWS services to support cloud infrastructure and applications.
- Managing both onshore and offshore teams
- Driving automation, quality and building CI/CD pipelines (Terraform, GitHub Actions, AWS CDK)
- Reviewed processes and identified bottlenecks while monitoring Sprints with metrics to optimize workflows
- Refining processes necessary to sustain a high-quality team of software engineering professionals.
- Conducted performance reviews to assess team members' contributions and foster development.
- Provided mentoring and coaching to team members to enhance skills and performance.
- Partnering with Product, Marketing and Executives
- Participated in road map planning to align project goals with business objectives.
- Working closely with Principals and Architects
- Autotrader and Kelly Blue Book
Senior Engineering Manager
Xylem Sensus
Atlanta, Georgia
01.2015 - 11.2020
- Led several mission-critical projects gaining high visibility, including water loss monitoring project that enabled utilities to save millions. Collaborated with CTO and stakeholders throughout SDLC to meet timelines and mitigate risks. Facilitated communication between offshore and onshore teams, ensuring smooth transitions across BA, development, and QA phases. Delivered project on time with no defects, contributing to increased sales and new customer onboarding.
- Successfully launched company's first truly customer-facing application for the Utility's customers called Customer Portal, along with its Admin tool.
- Led Angular project for Customer Portal Application, enabling end users to configure and onboard portal users. Developed backend using Spring Boot. Initiated as proof of concept, now successfully deployed in production.
- Leading effort to migrate legacy applications written using the Play framework to Spring/Angular platform.
- Oversaw career progression for team members, including hiring, performance reviews, salary decisions, mentoring, and coaching.
- Working closely with Team leads to ensure developers are following specs, code branching strategies, patterns, as well as doing code reviews as part of pull requests.
- Budget/Resource planning as part of road maps with other members of management.
- Conducted proof of concept for new tools such as Node.js and Twistlock to evaluate their effectiveness.
- Global leader in smart meters, network technologies, and advanced data analytics solutions for the water/electric/gas industry
Java Team Lead
Navicure
Atlanta, Georgia
01.2013 - 01.2015
- Ported legacy UI system to the new platform using Tapestry and Java by identifying key components and collaborating with the technical team to design a migration plan.
- Developed UI form for UB04 claim processing using {HMTM, JavaScript, CSS, Tapestry}, integrating restful web services and building a bridge between legacy and new platforms with Java interfaces.
- Guided developers in requirements adherence, conducted code reviews, and monitored agile sprints to maintain project timelines.
- Collaborated with team leads and architects to scope integration plans for legacy porting and identify potential blockers.
- Developed cloud-based solutions for medical claims clearinghouse and patient payments.
Senior Software Engineer
Emdeon Corporation - Clinician Division
Atlanta, Georgia
01.1999 - 01.2013
- 12+ years of hands-on Java application development experience building applications using component-based architectures, design patterns (Singleton/Repository/Factory) and distributed-system standards such as HTTP and XML.
- Meaningful Use Certification, a Federal government mandate to standardize the format of electronic medical records.
- Managed clinical reconciliation summary using iterative development process, consolidating external sources of patient information into a consistent and meaningful GUI.
- Developed code that used the Java SAX parser to parse the XML and XSLT as well as a custom JQuery plug-in that presented the parsed data into nested grids.
- Presented work to Federal representative and all code passed certification.
- Implemented Encounter Report documenting patient's medical visit by modifying JSP, JavaScript, jQuery components, and JavaBeans to incorporate new fields and data model.
- Presented use case for enhanced UI component to management, aimed at improving user experience and data presentation.
- Designed and presented a new UI component that will enrich user experience within the product with regard to a data grid.
- Researched/authored a new Data Grid JQuery Component with the following features: keyboard support, context sensitive menu, pagination, nested data grids, and column sorting.
- Unit tested and integrated the new JQuery component into our UI product.
- Participated in project porting over of our web-based application on to mobile, tablet devices like the iPAD.
- Used wire framing to present the changes to management.
- Development was done using JSP, JavaScript, JQuery, JSON/AJAX, HTML, CSS and JavaBeans to support mobile and tablet devices.
- Worked with several vendors to incorporate JSON/XML components to allow our GUI screens to integrate within their own framework (LabCorp Beacon, Ellkay Person Demographics bridge, Vitera).
- Implemented various sub-systems using J2EE methodology with Oracle/Sybase in a UNIX environment.
- Responsible for the implementation of several base Java objects, following the MVC model, Java Custom Tags, JavaBeans, and jQuery Components.
- Responsible for the integration of various third-party objects such as 2D barcode support, and Data Grid control. In addition, wrote custom ActiveX/jQuery components control that interfaced with our Java application.
- Managed several projects to its successful completion that involved working closely with Product Management, Development teams and Quality Assurance teams.
- Participated in teams responsible for the analysis, design, development, and implementation of client-server database applications, using OO methodologies. Example systems (Clinical Lab Ordering, Patient EMR, ePrescribing).
- Used HP's Project and Portfolio Management Center to monitor system bugs, new enhancements, and see project tasks through its completion.
- Global Healthcare IT firm offering Healthcare solutions.
Junior Software Engineer
Emdeon Corporation - Clinician Division
Atlanta, Georgia
01.1996 - 01.1999
- Led Project HDX, a rewrite effort to port a VB fat-client to Java.
- Implemented all frontend features using Java, JavaBeans, JDBC, HTML, client-side scripting, and CSS.
- Implemented new GUI using Java, JavaBeans, JDBC, HTML, client-side scripting, and CSS.
- Implemented proof of concepts for new product features and presented to CEO and product managers using wireframes and interactive prototypes, guiding feature development.
- Generated design ideas and presented to CEO, product manager, and technical team, facilitating informed decision-making.
- Led the training effort for the technical team in the new technology.
- Documented test scripts and supported system test, UAT, and production release.
- Participated in research and development meetings with product team and technical team.
- Supported and implemented major enhancements to customer-facing patient management system in VB, improving user experience and functionality.
- Worked for a global healthcare IT firm specializing in healthcare solutions.
Education
Master of Science (MSc) - Computer Information Science
UNIVERSITY OF SOUTH ALABAMA
Mobile, Alabama01-1995
Bachelor (Honors) - Computer Information Systems
CITY UNIVERSITY
London, United Kingdom01-1991
Skills
- AI integration
- AI development
- Generative AI
- Intelligent automation
- Robotic process automation
- Java and Python
- Nodejs and JavaScript development
- TypeScript and Dart
- React and Angular
- Vuejs and Stenciljs
- Spring Boot and Flutter
- Nextjs and Microservices
- AWS and GCP
- MySQL and DynamoDB
- Aurora and MongoDB
- Postman and AWS CDK
- Terraform and Git
- Jenkins and Docker
- API integration and serverless architecture
- Automation tools
- DataDog and SonarQube
- Splunk and New Relic
Certification
- AWS Solutions Architect Associate Level
- AWS Developer Associate Level
- UIPath Automation Developer Associate
- UIPath Agentic Automation Associate
References
Available upon request
Ai Skills
- Agentic AI & Automation
- Microsoft Copilot Studio
- Anthropic Claude
- RPA with LLM integration
- AWS Lex
Timeline
Sr Manager, Agentic AI & Automation
Cox Enterprises
04.2025 - Current
Senior Software Engineering Manager
Cox Automotive
11.2020 - 04.2025
Senior Engineering Manager
Xylem Sensus
01.2015 - 11.2020
Java Team Lead
Navicure
01.2013 - 01.2015
Senior Software Engineer
Emdeon Corporation - Clinician Division
01.1999 - 01.2013
Junior Software Engineer
Emdeon Corporation - Clinician Division
01.1996 - 01.1999
Master of Science (MSc) - Computer Information Science
UNIVERSITY OF SOUTH ALABAMA
Bachelor (Honors) - Computer Information Systems
CITY UNIVERSITY