Shahinie Thompson
Fishkill,NY
Overview
3
3
years of professional experience
Work History
Office Assistant
Department of Computing and Information Technology, SUNY Geneseo
09.2023 - 05.2025
- Increased customer satisfaction by providing professional and courteous front desk support.
- Managed approximately 10 incoming calls, emails and faxes per day from customers.
- Exhibit impeccable verbal communication skills while managing incoming calls, ensuring each interaction reflects the organization’s values and commitment to excellence.
Recruiting Assistant
Campus Auxiliary Services, SUNY Geneseo
01.2025 - Current
- Sourced and attracted top talent through job boards, social media platforms, and networking, building a strong candidate pipeline for current and future job openings
- Conducted full-cycle recruitment including screening resumes, conducting phone interviews, and scheduling in-person or virtual interviews with hiring managers
- Collaborated with hiring managers to understand job requirements, define role specifications, and ensure alignment between candidates and organizational needs
- Managed the candidate experience by providing timely feedback, maintaining clear communication, and ensuring a positive and engaging recruitment process from start to finish
- Extended job offers and negotiated employment terms, ensuring competitive compensation packages and a smooth transition into the organization for new hires
- Scheduled interviews for applicants and onboarding for new hires with departments in 200-person company.
Student Supervisor
Letchworth Dining hall, SUNY Geneseo
08.2022 - 05.2024
- Provide guidance and training to new and existing student employees
- Assign tasks and monitor staff performance of 12 student employees during shifts
- Address employee concerns or conflicts and escalate issues to the Dining Hall Manager as needed
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
Education
Bachelor of Arts - Psychology, Human Development
State University of New York At Geneseo
Geneseo, NY05.2025
Skills
- Proficient in Microsoft word
- Spreadsheet management
- Candidate sourcing
- Pre-employment screening
- Background checks
- Email etiquette
- Cold calling
- Job analysis
Involvement And Scholarships
- CAS student employee scholarship
- Cook Fund for excellence endowment scholarship
- Geneseo Foundation scholarship
Timeline
Recruiting Assistant
Campus Auxiliary Services, SUNY Geneseo
01.2025 - Current
Office Assistant
Department of Computing and Information Technology, SUNY Geneseo
09.2023 - 05.2025
Student Supervisor
Letchworth Dining hall, SUNY Geneseo
08.2022 - 05.2024
Bachelor of Arts - Psychology, Human Development
State University of New York At Geneseo
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