SHAHRIER NAYEEM

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained up-to-date personnel files, ensuring compliance with legal requirements and internal policies.
• Streamlined the recruitment process for faster candidate selection and onboarding.
• Developed comprehensive training programs to increase staff knowledge and skills.
• Administered employee benefit programs, enhancing overall job satisfaction within the organization.
• Supported management in the development of organizational strategies by identifying human resource needs.

1.Collaborated with team members to identify and address pressing social issues in the local community

2. Organized and participated in donation drives,collecting and distributing essential items such as clothing,food and school supplies to underserved communities .

3.Directed our school administration which provided free education to the poor children's.

4.Supported fundraising efforts to finance social initiatives and assist underprivileged individual.