Shahrzad Nayeri
Boca Raton
Summary
Results-driven professional with experience in social media management and retail sales. Recognized for attention to detail and problem solving skills, successfully building relationships to enhance customer satisfaction and brand loyalty.
Overview
9
9
years of professional experience
Work History
Social Media Manager
Etoile archive
Miami
01.2023 - 12.2025
- Collaborated with marketing team on integrated campaigns and promotions.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Monitored trends to optimize engagement.
- managed influencer partnerships and brand collaboration.
- Learned about luxury brands , history of them and trends.
Retail Sales Associate
Lululemon
Garden City
06.2022 - 12.2023
- Processed transactions accurately at the point of sale system.
- Provided knowledgeable support on product features and benefits.
- Managed inventory levels and organized stockroom efficiently.
- Engaged customers through community events and brand promotions.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
Sales Associate
Century 21
Westbury
03.2017 - 11.2019
- Assisted clients with product selection to enhance their shopping experience.
- Maintained knowledge of luxury brands and current fashion trends for informed recommendations.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction with services offered.
- Resolved customer complaints in an efficient and timely manner.
Education
Associate of Science -
Nassau Community College
Garden City, NY06-2022
Skills
- Social media strategy
- Brand management
- Customer engagement
- Sales support
- Attention to detail
- Time management
- Relationship building
- Problem-solving
- Product knowledge
- Organizational skills
Languages
English
Professional
Persian
Professional
Turkish
Limited
Timeline
Social Media Manager
Etoile archive
01.2023 - 12.2025
Retail Sales Associate
Lululemon
06.2022 - 12.2023
Sales Associate
Century 21
03.2017 - 11.2019
Associate of Science -
Nassau Community College