Shaila Sanchez
Paramount,CA
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
8
8
years of professional experience
Work History
Administrative Assistant / Receptionist
Vicky Professional Services, Inc.
Paramount, CA
10.2021 - Current
- Managed central telephone system, directing calls to appropriate departments to ensure timely communication.
- Answered central telephone system and directed calls accordingly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Processed cash transactions and maintained accurate sales and payment records to support financial integrity.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized filing systems for documents and records management.
- Collected payments, processed transactions and updated relevant records.
- Handled cash transactions and maintained sales and payment records accurately.
- Handled office supplies inventory and procurement processes effectively.
- Responded to phone calls and emails, providing information that facilitated effective business communication.
- Maintained confidentiality of information regarding clients and company.
- Handled confidential documents in an organized fashion according to established protocol.
Team Leader
Mothers Nutritional Center
Paramount, CA
01.2020 - 04.2021
- Operated cash register, ensuring accurate cash, check, and credit card transactions for seamless customer service.
- Processed customer purchases through cash, card, and check transactions, contributing to a smooth checkout experience.
- Adapted schedule and took on extra shifts to support team and meet fluctuating business demands.
Sales Representative
T-Mart
Long Beach, CA
06.2018 - 07.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Cerritos College
Norwalk, CASkills
- Office administration
- Customer service
- Document management
- Appointment scheduling
- Data entry
- Billing support
- Microsoft Excel
- Microsoft Outlook
- Time management
- Organizational skills
- Telephone skills
- Performance enhancement
- Financial reporting
- Inventory management
- Problem solving
- Communication skills
Languages
- English
- Spanish
Personal Information
Title: Administrative Assistant
Software
AME 3.0
Windows
Microsoft suite
QuickBooks
Timeline
Administrative Assistant / Receptionist
Vicky Professional Services, Inc.
10.2021 - Current
Team Leader
Mothers Nutritional Center
01.2020 - 04.2021
Sales Representative
T-Mart
06.2018 - 07.2020
High School Diploma -
Cerritos College