Reliable Front of House Associate brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
2
2
years of professional experience
Work History
Front of House Associate
Chick-fil-A
05.2022 - Current
Remembered, recited and promoted variety of menu items.
Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
Streamlined order-taking process for increased efficiency in food delivery to guests.
Handled customer complaints professionally and efficiently, maintaining a high level of customer satisfaction.
Actively upsold menu items during busy hours which led to an increase in average check size.
Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
Developed strong rapport with returning guests, fostering loyalty and repeat business.
Enhanced customer satisfaction by providing exceptional service.
Attended regular team meetings to discuss strategies for improving front of house operations and guest experiences.
Education
High School Diploma -
Braden River High School
Bradenton, FL
05.2025
Skills
Food safety awareness
Cash handling proficiency
Professional Appearance
Greeting guests
Order Taking
Accomplishments
JROTC Rank Corporal: 2021-Current
Martial Arts Training; Mixed Martial Arts, Brazilian Jujitsu, Traditional Taekwondo: 2014 - 2022