Shain Lo
Collinsville
Summary
Reliable and adaptable professional with experience in customer service, cashiering, online order fulfillment, and inventory organization. Strong communication and teamwork skills with the ability to work efficiently in fast-paced environments. Quick learner known for maintaining a positive attitude, staying organized, and providing excellent customer service.
Overview
7
7
years of professional experience
Work History
Cashier
Sports Academy
12.2025 - Current
- Maintained accurate cash registers and balanced daily receipts.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints, ensuring a positive shopping experience.
- Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.
- Demonstrated adaptability by quickly mastering new products, promotions, and retail systems as they were introduced.
Summer Helper
Greenheck
05.2025 - 10.2025
- Maintenance
- Natalie Rendon’s summer helper (Reference)
- Inventory (cycle counts)
- Put away tools (maintenance parts), Labeling shelves and reorganizing
- Operated machinery and tools to assist in production tasks efficiently.
- Collaborated with team members to ensure timely completion of projects.
Front End – Self Check Out
Walmart Inc
06.2023 - 05.2025
- Digital Online Pickup and Delivery
- Carefully dispensing orders out to cars and deliveries
- Providing positive attitude and greeting customers as walking by
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Streamlined online order fulfillment processes to enhance efficiency and customer satisfaction.
- Trained and mentored new associates on best practices for inventory management and packing protocols.
River’s Edge
08.2022 - 06.2023
- Prepared and served high-quality coffee beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
Crew Trainer
McDonald's
06.2019 - 08.2022
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Crafted customized sandwiches based on customer preferences and dietary restrictions.
- Ensured food safety standards by maintaining cleanliness and organization in work areas.
Education
High School Diploma -
Owasso High School
Owasso, OK05-2022
Skills
- Leadership Development
- Quick Learning & Skill Adaptation
- Customer Service & Communication
- Workplace Efficiency & Organization
- Team Collaboration
Timeline
Cashier
Sports Academy
12.2025 - Current
Summer Helper
Greenheck
05.2025 - 10.2025
Front End – Self Check Out
Walmart Inc
06.2023 - 05.2025
River’s Edge
08.2022 - 06.2023
Crew Trainer
McDonald's
06.2019 - 08.2022
High School Diploma -
Owasso High School