Summary
Overview
Work History
Skills
Websites
Certification
Timeline
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Shaina Budfuloski

Westlake Village,CA

Summary

Proven track record in enhancing customer retention and managing client relationships, demonstrated during my tenure at Rythmia. Skilled in CRM and personal guest engagement, I excel in creating luxury experiences and driving sales through strategic interactions. Leveraging collaborative teamwork and analytical problem-solving, I consistently exceed sales goals, fostering brand loyalty and maximizing profits.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Assistant

Vida Pienna (Syntheto)
Camarillo
01.2023 - Current
  • Oversaw account maintenance for corporate and individual clients in engineering sector.
  • Maintained comprehensive account management through efficient bookkeeping processes.
  • Maximized profits by maintaining accuracy in financial operations and invoice processing.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.

SALES ASSOCIATE

ALEXANDER MCQUEEN
New York, NY
10.2022 - 12.2022
  • Delivering and meeting monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiatives
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
  • Kept detailed records of daily activities through online customer database
  • Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the company
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

SALES STYLIST

MARIA TASH
Miami/New York
01.2021 - 12.2022
  • Stylist for a luxury piercing and jewelry company by building brand experience through pairing jewelry to the client's personal style and anatomical fit, while consistently creating a luxury guest experience and excellent customer service.
  • Sustained client retention by ensuring repetitive business and fostering brand loyalty.
  • Exceeding sales goals by maximizing the sales per hour, UPT, and ATV through strategic customer interaction to fulfill the immediate and lifestyle needs of clients.
  • Oversaw inventory processes to ensure timely and accurate orders.

SENIOR GUEST CONSULTANT

RYTHMIA
Los Angeles
01.2018 - 12.2021
  • Demonstrated utmost confidentiality with clientele at mental health and wellness retreats.
  • Responsible for the execution of all consumer-related reservation sales, management of all travel information, and in-depth evaluation of mental and physical health to ensure the safety of the guests during their experience.
  • Increased sales with the execution of full sales cycle processing, from initial lead processing through conversion and closing.
  • Coordinated with vendors, travel agencies, and medical support teams to maintain seamless operations.
  • Track, update, and delegate leads in the CRM with fellow associates.
  • Manage all client recovery issues by maintaining relationships with existing customers and prospects to discuss ongoing personal after after affects , and any personal needs to recommend optimal solutions for future mental and physical healthcare.

Skills

  • Phone sales
  • CRM
  • Database entry
  • Personal Guest Engagement
  • Office supply management
  • Scheduling
  • Management of Client Relationships
  • Customer Retention
  • Organized Scheduling Management
  • Product Management
  • Collaborative teamwork
  • Analytical Problem Solving
  • Financial Record Management
  • MS Office
  • G-SUITE
  • Quicken
  • Keap

Certification

  • 200 Hour Power Yoga, Corepower Yoga, 01/01/19
  • Yoga Sculpt Teacher Training, Corepower Yoga, 01/01/20
  • Quicken, 01/01/23

Timeline

Personal Assistant

Vida Pienna (Syntheto)
01.2023 - Current

SALES ASSOCIATE

ALEXANDER MCQUEEN
10.2022 - 12.2022

SALES STYLIST

MARIA TASH
01.2021 - 12.2022

SENIOR GUEST CONSULTANT

RYTHMIA
01.2018 - 12.2021

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Shaina Budfuloski