Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaina Cesare

Parlin ,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the medical appointment scheduler position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Counter Server

Amanos Pizzeria
05.2023 - 08.2024
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain cleanliness and organization of the dining area.

Paraprofessional Assistant

Sayreville Board Of Education
09.2021 - 06.2022
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.

Medical Assistant

Dr Kachadourian
08.2018 - 04.2021
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed office operations while scheduling appointments for the office.
  • Educated family members and caregivers on patient care instructions.
  • Contacted Insurance Companies and Managing Prior Authorizations for Each Patient
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Nanny

Amanda Edge
09.2015 - 08.2018
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted children with homework assignments and special projects across different subjects.

BDC Service Representative

DCH Academy Honda
06.2010 - 06.2015
  • Assisted in resolving customer issues by competently responding to both internal and external customer requests.
  • Provided exceptional service with knowledge of products and services.
  • Answered incoming customer calls to solve problems, enter orders and complete follow-up procedures.
  • Achieved high level of customer service by assisting customers and assessing needs.
  • Developed strong business relationships to provide service and value beyond customer expectations.

Education

Associate - Nursing

Brookdale Community College
Lincroft, NJ

Skills

  • Verbal and Written Communication
  • Conflict Resolution Techniques
  • Technology-Based Strategies
  • Computer and Microsoft Office Skills
  • Communication and Interpersonal Skills
  • Strong Work Ethic and Dependable
  • Caring and Empathetic Demeanor
  • Collaborative and Team-Oriented

Timeline

Counter Server

Amanos Pizzeria
05.2023 - 08.2024

Paraprofessional Assistant

Sayreville Board Of Education
09.2021 - 06.2022

Medical Assistant

Dr Kachadourian
08.2018 - 04.2021

Nanny

Amanda Edge
09.2015 - 08.2018

BDC Service Representative

DCH Academy Honda
06.2010 - 06.2015

Associate - Nursing

Brookdale Community College

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Shaina Cesare