Shania Easley
Jersey City,NJ
Summary
Dynamic Care Coordinator with a proven track record at Cinq Care, excelling in case management and patient advocacy. Expert in developing tailored care plans and resource allocation, enhancing client outcomes through effective communication and progress monitoring. Committed to fostering collaboration among multidisciplinary teams to ensure comprehensive support for diverse populations.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Care Coordinator
Cinq Care
New York, NY
2020 - 2024
- Assesses the needs of new clients and devises a plan to assist in meeting these needs
- Coordinated patient care plans and ensured timely delivery of services.
- Facilitated communication between healthcare providers and patients to enhance care continuity.
- Monitored patient progress and adjusted plans based on feedback and outcomes.
- Outreaches to social service agencies, housing agencies and other support services that may be needed by clients
- Collaborated with multidisciplinary teams to optimize treatment strategies for diverse populations.
Housing Case Manager
Jersey City Housing Authority
Jersey City, NJ
04.2021 - 01.2022
- Provided comprehensive case management services to clients seeking housing assistance.
- Assessed client needs and developed tailored support plans to address housing challenges.
- Coordinated with local service providers to facilitate access to resources for clients.
- Conducted regular follow-ups to monitor client progress and adjust support services as needed.
Intake Specialist
Hoboken Shelter
Hoboken, NJ
09.2018 - 12.2020
- Conducted initial assessments to determine client needs and eligibility for shelter services.
- Coordinated intake procedures, ensuring compliance with organizational policies and protocols.
- Made referrals for adjunct services, completed applications for entitlements, assist with accessing community resources.
- Developed and maintained accurate client records using electronic database systems.
- Facilitated communication between clients and service providers to enhance support options.
- Collaborated with multidisciplinary teams to create tailored support plans for clients in need.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
Education
Psychology/ Sociology
New Jersey City University
Jersey City, NJ12.2024
Associate of Arts - Human Services And Pre- Social Work
Hudson County Community College
Jersey City, NJ05.2020
Skills
- Case management
- Documentation
- Patient advocacy
- Goal setting
- Care planning
- Working with clients who require consistent and comprehensive support
- Ability to work long hours in one location
- Progress monitoring
- Resource allocation
Certification
Crisis Prevention Intervention
Certified in managing challenging behaviors and preventing crises in various settings to support individuals with techniques to de-escalate and manage disruptive behavior, using nonviolent and non-confrontational methods
Timeline
Housing Case Manager
Jersey City Housing Authority
04.2021 - 01.2022
Intake Specialist
Hoboken Shelter
09.2018 - 12.2020
Care Coordinator
Cinq Care
2020 - 2024
Psychology/ Sociology
New Jersey City University
Associate of Arts - Human Services And Pre- Social Work
Hudson County Community College