Shaina Meizel
Mooresville,NC
Summary
Motivated individual skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Committed to exceeding goals, working collaboratively, and efficiently closing sales.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Taigh-Scheillein, LLC
03.2016 - Current
- Resolves client complaints, orders, and inquiries with tailored solutions, prioritizing customer satisfaction throughout the process
- Collaborates with supply chain operations to optimize shipping, receiving, inventory management, and workflow across multiple departments
- Leverages a blend of technical and analytical skills to maintain and achieve sales goals
- Updates account information to maintain customer records
Production Control Specialist
JL Smith & CO
01.2022 - 06.2023
- Implemented efficient inventory control measures resulting in accurate stock numbers on a daily basis
- Streamlined order fulfillment process to ensure timely and accurate shipment of products
- Procatively monitored interdepartmental product flow, ensuring seamless coordination for smoother order processing
Online Media Analyst
Eurest
11.2019 - 12.2021
- Managed and optimized the company’s online presence to increase brand awareness and drive sales through effective marketing strategies
- Proactively addressed client inquiries and resolved issues by monitoring direct messages across multiple platforms
- Executed end-to-end media representation, from conceptualization to implementation, driving successful online campaigns
Lead Sales Associate
Pro Shine
03.2014 - 09.2019
- Managed end-to-end client transactions, ensuring exceptional customer care and satisfaction
- Served as the primary point of contact for handling client inquiries, complaints, and concerns
- Achieved 25% of face-to-face sales target through effective sales techniques and relationship building
Education
Bachelor's Degree - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC12.2021
Associate of Applied Science - Business Marketing
Mitchell Community College
Statesville, NC06.2018
Skills
- Retail Metrics and Goals
- Brand Promotion
- Excellent Written and Verbal Communication
- Client Relationship Management
- Sales Expertise
- Data Collection
- Project Management
- Marketing Analytics
- Researching
- Account Management
Timeline
Production Control Specialist
JL Smith & CO
01.2022 - 06.2023
Online Media Analyst
Eurest
11.2019 - 12.2021
Customer Service Representative
Taigh-Scheillein, LLC
03.2016 - Current
Lead Sales Associate
Pro Shine
03.2014 - 09.2019
Bachelor's Degree - Criminal Justice
University of North Carolina At Charlotte
Associate of Applied Science - Business Marketing
Mitchell Community College
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