Shaina Petchchanterk

Assisted customers, took care of contracts, customer service, and perform all other duties assigned.

• Responsible for parking vehicles and moving them from place to place.
• Clean customer's vehicle after maintenance, take number tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
• Keep parking areas clean and orderly to ensure that space usage is maximized.

• Provided exceptional customer service throughout the entire process from initial consultation to post-installation followups.
• Ensured compliance with local laws and regulations by staying informed on changes in tinting guidelines and restrictions.
• Contributed to a positive workplace environment through effective communication with team members, fostering collaboration and teamwork.
• Stayed up-to-date on industry trends and best practices, attending training sessions and workshops to enhance professional expertise in automotive window tinting techniques.
• Enhanced vehicle appearance for clients by skillfully applying high-quality window tinting films.
• Ensured customer safety through meticulous inspection of finished window tints for any defects or imperfections.
• Improved customer satisfaction by providing timely and accurate automotive window tinting services.
• Discussed tint and accessories options.
• Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
• Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
• Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
• Maintained inventory of automotive tools and installation materials.

• Provided exceptional customer service throughout the entire process from initial consultation to post-installation followups.
• Ensured compliance with local laws and regulations by staying informed on changes in tinting guidelines and restrictions.
• Stayed up-to-date on industry trends and best practices, attending training sessions and workshops to enhance professional expertise in automotive window tinting techniques.
• Enhanced vehicle appearance for clients by skillfully applying high-quality window tinting films.
• Ensured customer safety through meticulous inspection of finished window tints for any defects or imperfections.
• Maintained inventory levels for essential supplies, ensuring all necessary materials were available for each project without delay.
• Streamlined workflow efficiency, organizing tools and materials for quick access during projects.
• Maintained proper documentation of each completed project, including client information, materials used, and job specifications.
• Increased overall client satisfaction, maintaining a clean work environment during each tinting project.
• Discussed tint and accessories options.
• Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
• Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
• Maintained inventory of automotive tools and installation materials.

• Reduced incoming call response time by implementing an effective call routing system.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Maintained confidentiality of information regarding clients and company.
• Confirmed appointments, communicated with clients, and updated client records.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered central telephone system and directed calls accordingly.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Organized, maintained and updated information in computer databases.