Shaina Smith
Unit Secretary
Philadelphia,PA
Summary
Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.
Overview
22
22
years of professional experience
Work History
Unit Secretary
Pennsylvania Hospital
Philadelphia , PA
2002.04 - Current
- Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Greeted visitors and patients in a courteous and friendly manner.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Managed unit call reception and routed calls to correct department.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Education
Associate of Arts - Psychology
Community College of Philadelphia
Philadelphia, PA2023-12
Some College (No Degree) - Medical Coding
Peirce College
Philadelphia, PASkills
- Patient data confidentiality
- Medical terminology proficiency
- Conflict resolution techniques
- Customer Service
- Electronic Recordkeeping
- Patient Records Maintenance
- Clinical Support
- Training and coaching
- Incoming Call Reception
- Patient database management
- Inpatient Care
Timeline
Unit Secretary
Pennsylvania Hospital
2002.04 - Current
Associate of Arts - Psychology
Community College of Philadelphia
Some College (No Degree) - Medical Coding
Peirce College
Similar Profiles
Shaina SmithShaina Smith
Unit Secretary at Pennsylvania HospitalUnit Secretary at Pennsylvania Hospital
Isabel Starkey-JonesIsabel Starkey-Jones
Registered Nurse- Hematology & Oncology at Pennsylvania HospitalRegistered Nurse- Hematology & Oncology at Pennsylvania Hospital
Tajarah CasonTajarah Cason
Perioperative Assistant at Pennsylvania HospitalPerioperative Assistant at Pennsylvania Hospital