Positive, hardworking, and highly organized professional with a deep sense of dedication toward my work. I treat my responsibilities with sincerity and pride, consistently going above and beyond rather than settling for the bare minimum. Known for being dependable and steady under pressure, I bring strong problem-solving abilities and a willingness to learn that helps me grow quickly in any role. I enjoy contributing to a team, staying adaptable, and delivering high-quality results with consistency and care.
Work History
Manager
9 Months
Schneider National Inc. | 01.2026 - Current
Collaborated with dispatch teams to optimize route efficiency and minimize delays during transportation operations.
Trained new drivers on safety protocols, company policies, and best practices to enhance operational effectiveness.
Mentored drivers in customer service excellence, enhancing client satisfaction through effective communication skills.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Reduced delivery times with careful planning and route optimization.
Mentored and guided employees to foster proper completion of assigned duties.
Provided exceptional service to clients, leading to increased repeat business and positive feedback.
Managed approximately 50 plus email, calls & faxes per day from customers.
Ensured timely deliveries while adhering to all safety regulations and company policies.
Maintained accurate logs of routes, fuel usage, and vehicle maintenance records.
Senior Operations Specialist
3 Months
Schneider National Inc. | 10.2025 - 01.2026
Led cross-functional teams to optimize operational workflows and enhance service delivery efficiency.
Developed and implemented process improvements that reduced operational delays and increased throughput.
Analyzed performance metrics to identify trends, driving strategic decisions for resource allocation.
Coordinated logistics planning and execution, ensuring timely delivery of services across multiple regions.
Collaborated with IT to enhance system functionalities, streamlining data management and reporting processes.
Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
Local Intermodal Driver
1 Year 8 Months
Schneider National Inc. | 02.2024 - 10.2025
Ensured compliance with federal and state transportation regulations to uphold safety standards.
Executed pre-trip inspections to ensure vehicle compliance and operational functionality.
Operated intermodal equipment to ensure timely and safe delivery of freight.
Complied with federal and state transportation regulations to maintain safety standards.
Conducted pre-trip inspections to verify vehicle compliance and functionality.
Mentored new drivers on company policies, safety protocols, and operational procedures.
Manager
1 Year 2 Months
SUBWAY®Restaurants | 12.2022 - 02.2024
Led daily operations, ensuring compliance with food safety regulations and quality standards.
Trained and mentored team members on customer service protocols and operational efficiency.