Shaizad Khan
Missoula,Montana
Summary
Hospitality professional prepared to bring extensive customer service experience to new role. Proven ability to handle guest inquiries and issues efficiently while maintaining positive atmosphere. Reliable team player with strong focus on collaboration and adaptability to changing needs. Notable skills include effective communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Sleep Inn and Suites
01.2019 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Education
High School Diploma -
Sentinel High School
Missoula Montana05-2024
Skills
- Customer Service
- Guest Services
- Problem-solving skills
- Cash Handling
- Hospitality services
- Administrative Skills
Languages
Urdu
Full Professional
Arabic
Professional Working
Timeline
Front Desk Agent
Sleep Inn and Suites
01.2019 - Current
High School Diploma -
Sentinel High School
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