Shakaila Eddings

• Greeted customers and offered assistance for increased customer satisfaction.
• Identified customer needs and wants to enhance customer experiences and boost sales.
• Provided product price information to customers.
• Keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned
• Ensuring all tasks are executed as planned and product is available for purchase
• Supporting store management by following process and procedures and completing tasks
• Managing task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes of goods, merchandise sets, and inventory counts and procedures
• Completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty's technology and best practices
• Ensuring assigned work area is replenished, signed, and faced, and ensuring testers are available
• Maintaining outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area
• Helping eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor

• Greet 100's of guests
• Take orders with accommodations
• Provide welcoming experience throughout
• Service Partner
• Obtained Food Handlers Card and ABC license
• Learn food, beverages and execute delivery
• Own guest requests
• Review tickets and handel mainline
• Certified Learning Coach
• Assisted in training and certifying new and current team members in Hosting, Service Partner and Serving
• Hostess
• Greeted guests and escorted them to table or waiting area
• Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed
• Inspected dining room for cleanliness, proper supply levels, and required staffing
• Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials
• Accept and organize reservations and prioritize reservations to accommodate customers
• Addressed guest requests or complaints and escalated major complaints to manager.

• In Home Supportive Services (IHSS)
• House Cleaning (Moping, washing dishes, laundry, sanitation, dusting)
• Performed cooking/Prep Meals
• Accompany to Doctors Appointments
• Organize Doctors’ appointments and Medication
• Help with bathing 75% of th time

• Service, clean, or supply restrooms every hour
• Gather and empty trash consistently
• Clean building floors by sweeping, mopping, scrubbing, or vacuuming
• Follow procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
• Notify managers concerning need for major repairs or additions to building operating systems.

• Created and Designed banner advertisements
• Prepared and presented ideas on PowerPoint
• Assisted in creating social media posts (Facebook & Twitter)
• Listened to meetings for marketing ideas and discussions
• Used Microsoft Office (Excel, Outlook & Word) for data input
• Researched information for various projects

Finance Department - File Clerk 1

• Performed general office duties, including answering phones, routing telephone calls or messages to appropriate staff and greeting visitors
• Created reports, correspondence and spreadsheets
• Reviewed incoming and outgoing files for potential discrepancies
• Suggested, implemented, and maintained improvements to file systems
• Used tracking identification system for file retrieval

WSS Shoe Store - Retail Associate

• Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
• Maintained accurate Point of Sale and cash drawers and monitoring shopper behavior
• Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.

• Directed ambitious practice sessions to boost athletic abilities and teamwork
• Maintained equipment, facilities, and inventory to avoid accidents, mishaps and damage
• Assisted with development of recruitment plans
• Motivated athletes to become stronger, more agile and more effective players through effective direction, communication and mentoring
• Worked with individual team members to devise personalized exercise plans
• Evaluated tapes of competition matches to assess strategies and plan counter approaches