Summary
Education
Work History
Skills
Timeline
references
Generic
Shakanah Harlan

Shakanah Harlan

Southfield,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Education

Bachelor of Arts - Political Science, International Relations

Grand Valley State University
Allendale, MI
06.2023 - Current

Work History

GDYT PROGRAM

HALL STARZ BUSINESS CENTER
07.2022 - 08.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Skills

  • Multi-Tasking Strength
  • POS System Operation
  • Positive Reinforcement
  • Problem Resolution
  • Safety Management
  • Team Leadership
  • Creative and Energetic

Timeline

Bachelor of Arts - Political Science, International Relations

Grand Valley State University
06.2023 - Current

GDYT PROGRAM

HALL STARZ BUSINESS CENTER
07.2022 - 08.2022

references

  • Beverly Tuffs, (313)-861-1300, beverlytufs@sbcglobal.net
  • Rev. Johnathan Fields, (313)-861-1300, jbfields@hmbcdetroit.org

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Shakanah Harlan