Bachelor of Arts - Political Science, International Relations
Grand Valley State University
Allendale, MI 2023.06 - Current
Shakanah Harlan
Southfield,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Education
Work History
GDYT PROGRAM
HALL STARZ BUSINESS CENTER
2022.07 - 2022.08
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Skills
- Multi-Tasking Strength
- POS System Operation
- Positive Reinforcement
- Problem Resolution
- Safety Management
- Team Leadership
- Creative and Energetic
Timeline
Bachelor of Arts - Political Science, International Relations
Grand Valley State University
2023.06 - Current
GDYT PROGRAM
HALL STARZ BUSINESS CENTER
2022.07 - 2022.08
references
- Beverly Tuffs, (313)-861-1300, beverlytufs@sbcglobal.net
- Rev. Johnathan Fields, (313)-861-1300, jbfields@hmbcdetroit.org
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