Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
BusinessDevelopmentManager
Shakarah  Richardson

Shakarah Richardson

Carbondale,IL

Summary

Dedicated CNA and Shift Leader with a proven track record at Liberty Village of Carbondale, excelling in patient care and team leadership. Expert in vital signs monitoring and customer service, I significantly enhanced patient satisfaction and operational efficiency. Skilled in compassionate caregiving and critical thinking, I consistently ensure safety and confidentiality, embodying a commitment to excellence and empathy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CNA

Liberty Village of Carbondale
04.2024 - 08.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Shift Leader

Smoothie King
03.2021 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Carbondale Community High School
Carbondale IL
05-2024

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Basic life support
  • Maintaining confidentiality
  • Safety precautions
  • Compassionate
  • Compassionate caregiver
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Certification

  • Certified Nursing Assistant (CNA)

Interests

  • Volunteer Work
  • Volunteering at community kitchens and food-related charities
  • Reading

Timeline

CNA

Liberty Village of Carbondale
04.2024 - 08.2024

Shift Leader

Smoothie King
03.2021 - 04.2024

High School Diploma -

Carbondale Community High School
Shakarah Richardson