Shakari Ross
The D’Antin Law Group
Pomona,CA
1
Certification
4
years of professional experience
Detail-oriented legal assistant with expertise in client communication, legal document preparation, and task prioritization. Committed to enhancing client satisfaction and streamlining workflows to support efficient legal operations.
Work History
Legal Assistant
2 Years 9 Months- Assisted attorneys in case preparation through document organization and research support.
- Managed client communications, ensuring timely responses and accurate information dissemination.
- Drafted legal documents, including pleadings and correspondence, under attorney supervision.
- Coordinated case files and maintained organized databases for efficient access to legal materials.
- Streamlined office workflows by implementing digital filing systems for improved efficiency.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Enhanced legal document accuracy by meticulously reviewing and editing over 100 contracts and agreements.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Assisted attorneys with reviewing and organizing witness reports.
Legal Receptionist
2 Years 9 Months- Managed incoming calls and directed inquiries to appropriate legal teams.
- Scheduled appointments and maintained calendar for attorneys efficiently.
- Prepared and organized legal documents for client meetings and court filings.
- Assisted clients with inquiries, providing information on services offered.
- Maintained filing system, ensuring accurate document retrieval and storage.
- Implemented office procedures to streamline administrative tasks effectively.
- Coordinated communication between clients and attorneys, enhancing workflow efficiency.
- Trained new reception staff on office protocols and customer service standards.
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Drafted Document, Document and Document with efficiency and accuracy.
- Successfully juggled competing priorities and deadlines, ensuring that all tasks were completed accurately within the required timeframe.
- Assisted new employees with orientation process increasing their familiarity with policies procedures office systems.
- Improved accuracy of client information by maintaining up-to-date records in the firm''s database system.
- Assisted with drafting legal correspondence, contributing to timely communication between attorneys and clients.
- Supported case preparation efforts with thorough research on relevant laws, regulations, and court decisions.
- Assisted paralegals with document production tasks such as copying forms or scanning files into electronic format.
- Completed data entry of legal documents into electronic filing systems.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
Legal File Clerk
1 Year 5 Months- Organized and maintained legal files to ensure efficient retrieval and compliance with regulations
- Processed incoming documentation, verifying accuracy and completeness for tax filing purposes
- Assisted in preparing case files, ensuring timely updates and adherence to deadlines
- Collaborated with attorneys to streamline document management processes, improving workflow efficiency
- Implemented electronic filing system, enhancing accessibility and reducing physical storage needs
- Trained new staff on file management procedures, fostering consistency in operations
- Developed standardized templates for documentation, increasing operational efficiency across departments
- Enhanced file organization by implementing a color-coded filing system for legal documents.
- Supported the legal team during high-profile cases by rapidly locating critical documents and facilitating seamless collaboration between departments.
- Participated in regular file room audits, assisting with reconciling discrepancies and ensuring overall compliance with recordkeeping standards.
- Provided excellent customer service to both internal and external clients by responding efficiently to requests for information or assistance.
- Assisted in reducing misplaced files by consistently updating the electronic database with accurate file locations.
- Assisted in training new Legal File Clerks on proper filing procedures and best practices, contributing to greater efficiency within the department.
- Improved tracking of borrowed files by implementing a check-in/check-out system, minimizing instances of lost or missing documents.
- Assisted attorneys with case organization and administrative tasks.
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
Education
- Biology
High School Diploma
Skills
Fast learner
Scheduling/Planning
Microsoft office
File organization
Calendar management
Legal document preparation
Client communication
Administrative support
Document preparation
Document filing
Writing and editing
Client support
Office management
Task prioritization
Exceptional telephone etiquette
Advanced word processing
Document control
Data management
Legal terminology
Relationship building
Certification
Guard Card
CPR Training
Timeline
Legal Assistant
The D’Antin Law Group
11.2023 - CurrentRead More
Legal Receptionist
The D’Antin Law Group
11.2023 - CurrentRead More
Legal File Clerk
American Tax Service
06.2022 - 11.2023Read More
My San Antonio College
from Biology
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Los Altos High School
High School Diploma
Read More