Shakarna Chapman
Aberdeen,MD
Summary
A seasoned manufacturing professional with over 15 years of experience in fast-paced, high-volume production settings. Throughout my career, I’ve focused on maintaining safe, efficient, and high-quality operations. I have a strong background in process control, packaging systems, quality assurance, troubleshooting, and cross-functional team coordination. I'm known for my ability to reinforce operational standards, reduce waste, and keep production running smoothly. With my business management experience, I can offer strong oversight of workflows and hold teams accountable to performance goals. I’m excited to step into a Manufacturing Supervisor role where I can oversee daily production operations and help teams deliver on objectives.
Overview
23
23
years of professional experience
Work History
Quality Assurance Technician
Plastipak Inc.
Havre de Grace, MD
- Supported production leadership by ensuring product quality and compliance within a high-speed plastic manufacturing environment.
- Conducted thorough in-process and final product inspections across lab, production, and warehouse areas to ensure product meets quality standards.
- Used precision tools to verify dimensional tolerances and performance requirements, catching any nonconforming product and escalating issues promptly.
- Worked closely with operators to reinforce quality expectations and standard work practices.
- Maintained detailed inspection records, ensuring traceability and audit readiness.
- Assisted in implementing corrective actions to reduce defects and improve overall process consistency.
- Participated in training sessions to stay current on quality systems and production operations.
Owner / Operations Manager
Destination Relaxation Travel
Aberdeen, MD
07.2015 - 11.2022
- Managed the day-to-day operations of my own independent business, overseeing scheduling, budgeting, financial management, and performance.
- Coordinated workflows to meet deadlines and maintain high service quality, even in a high-volume environment.
- Implemented process improvements that reduced delays and minimized errors.
- Maintained detailed operational documentation and tracking systems to support business efficiency and growth.
Processing & Packaging Machine Operator
Frito Lay
Aberdeen, MD
09.1999 - 07.2015
- Operated and maintained production and packaging systems in a high-volume food manufacturing environment, ensuring smooth and efficient operations.
- Set up and ran multiple packaging machines, ensuring accurate product weights, labeling, and packaging.
- Monitored and verified product dates and seals while minimizing material waste.
- Inspected machinery before start-ups and during changeovers, performing basic preventative maintenance and adjustments to keep everything running smoothly.
- Troubleshot machine issues, making real-time adjustments to maintain production flow.
- Monitored process variables to ensure stable and repeatable operations, adjusting automated systems when necessary to protect product quality.
- Ensured a safe, clean, and compliant work environment by following all safety and sanitation protocols.
- Reported operational metrics to track performance and assist in decision-making.
- Contributed to process improvements, boosting equipment reliability and line efficiency.
Education
Associate of Arts - Business Management
University of Phoenix
Tempe, AZSkills
Production Floor Coordination
Packaging Line Operations
Process Optimization & Throughput Improvement
Quality Assurance & Compliance
Equipment Troubleshooting & Maintenance
Safety & Environmental Compliance
Workflow & Performance Monitoring
Cross-Shift Communication & Team Collaboration
Continuous Improvement Initiatives
Accurate Documentation & Reporting
CUST
This revised version maintains all of the important details but presents them in a more approachable, recruiter-friendly format. Let me know if you’d like to tweak anything further!
Timeline
Owner / Operations Manager
Destination Relaxation Travel
07.2015 - 11.2022
Processing & Packaging Machine Operator
Frito Lay
09.1999 - 07.2015
Quality Assurance Technician
Plastipak Inc.
Associate of Arts - Business Management
University of Phoenix