Irma Sotelo
Elgin,IL
Summary
5+ years of Quality Control Experience Quality Assurance-auditing Root Cause Analysis Records Management Process Improvement efficient report writing Word/Excel/PowerPoint Experience with Standard Operating Procedures, Specification Reading Loss Prevention, Accurate Data Entry, Team building, team player Equipment Measuring, weight measurements, Ruler, Caliper, Micrometer, FDA Regulations, GMP, Audits, Rockwell and Tensile machines, specimen mounting, microscope. Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Overview
20
20
years of professional experience
Work History
Quality Assurance Technician
US FCM
05.2022 - 02.2023
- Evaluated samples against standards by completing measurements, visual inspections, and physical and chemical tests on aluminum cans
- Check aluminum cans for print graphic and physical defects
- Bottom of dome tests, chemical tests, top seal tests, check date codes
- Gained experience using Caliper to perform measurements, and logged accurate data records.
- Progressively improved within a 3-month span production flow, from 65% to 90% production output improvement.
- Assured product specifications through Quality Assurance Guidelines
- Assisted machine operators with computer tests for vent, burst, buckle, pop push, and bend strength tests.
- Assisted supervisor with miscellaneous work on the production floor.
- Performed thorough inspections of incoming materials and outgoing products
Quality Assurance Recycling Auditor
Malon Staffing
05.2020 - 10.2021
- Responsible for managing incoming electronic goods such as computers, routers, modems, printers, laptops, notebooks, monitors, and mobile devices for recycling.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Educated and oriented employees to improve compliance with quality control protocols.
- Audited activities of workers on production lines.
- Perform visual, physical, and waste management for all incoming material from unloading dock areas.
- Verify, sort, scan, log, and label all incoming items from unloading dock area.
- Track, prevent, and help correct co-workers’ data entry errors and storage locations, eliminating time waste by 40%
- Implementing 6 Sigma principles, thus improving time and reducing the waste of company resources
- Mechanically fix and reboot hard drives for iPods, laptops, routers, and towers, then package items for wholesale
- Completed end-of-shift perfect production count physical and electronic guaranteeing 100% accuracy.
Quality Assurance Technician
Elgiloy
09.2018 - 04.2020
- Performed tests on raw materials for in-process products and finished goods on the high-quality metal flat roll and round wire for Aerospace, Gas, Oil, Food, and Medical companies
- Performed hardness tests using Rockwell machine, alloy tests, specimen tests, heat treat tests, and chemical tests, also use Microscope, Caliper, and Tensile Machine for testing.
- Performed close/tight measurements on metal samples, metal extrusion tests, logged in completed tests, mailed out specific metal samples for outside laboratory testing
- Overall quality assurance total scrap rate was .04% on average.
- My overall test score for all written equipment exams was 91%.
- Performed standard first-article inspections and random sampling inspections to verify adherence to customer standards.
Quality Assurance Technician
Greencore Group
06.2017 - 06.2018
- Performed visual and physical checks on film bottles and packaged dry food
- Oversaw 4-7 lines
- Assist in the translation of standard operating procedures and work orders to production line team leaders in Spanish when necessary
- Became knowledgeable in learning computer programs for all aspects of required work knowledge.
- Leader in investigating root cause analysis, and decision-making responsibilities with regard to food safety and quality for a 75,000 sq ft facility.
- Performed clear and accurate written reports
- Accurately logged documents, completed metal detector tests, scale calibration, Audits, weight, measurements, and stored samples
- Efficiently created incident reports for product and physical injuries
- Maintained neat and attractive work area, it helped maximized product inventory tracking
- Ensured quality control by checking equipment wash and machine swab tests, titrations, and PH meters for GMP/USDA/HACCP.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Quality Assurance Technician
United Food Group
09.2013 - 06.2017
- Performed visual, physical, and chemical testing on coffee, tea, starch cool aid, chocolate, cappuccino, milk, gelatin, and beverages
- Created from scratch database templates for a better organization system for the quality department and assisted the production manager with end-of-day paperwork
- Verified correct ingredients per standard operating procedures
- Evaluated raw materials for viscosity, protein levels, pH, density, color, and taste
- Completed certificate analysis on the raw material of dry ingredients
- Ensured accurate documentation by collecting and filing inbound and outbound truck reports and logs for the warehouse department
- Enforced GMP and FDA regulations; completed daily checks on product and packaging
- Support the production floor personnel & verify product expiration Dates, weights & packaging labels per SOPS specifications
Real Estate Agent
Great Homes Real Estate
07.2003 - 09.2013
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Earned the Realtor Association award for one of the top individual selling agents in northwest suburbs for two consecutive years.
- My sales went from 3 million to 6.5 million in the second year of real estate.
- Reviewed market research data and changed sales plans accordingly.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Education
High School Diploma -
Streamwood High School
Associates of Liberal Studies - Liberal Arts And General Studies
Elgin Community College
Elgin08.2020
Total Quality Management Certificate
Expert Rating
Home Study Course10.2016
Knowledge of Iso9001
Expert Rating
Home Study Course10.2016
Six Sigma Black Belt
Expert Rating
Home Study Course10.2016
Skills
- Correction action planning
- Problem-Solving Skills
- Verbal and Written Communication
- Equipment Inspection
- Internal Audits
- Root Cause Analysis
- Production Optimization
- Line Checking
- Standards Interpretation
- Lab Equipment Maintenance
- Safety Procedures
- Outside Testing Coordination
- Calibration
Languages
Spanish
Native or Bilingual
Timeline
Quality Assurance Technician
US FCM
05.2022 - 02.2023
Quality Assurance Recycling Auditor
Malon Staffing
05.2020 - 10.2021
Quality Assurance Technician
Elgiloy
09.2018 - 04.2020
Quality Assurance Technician
Greencore Group
06.2017 - 06.2018
Quality Assurance Technician
United Food Group
09.2013 - 06.2017
Real Estate Agent
Great Homes Real Estate
07.2003 - 09.2013
High School Diploma -
Streamwood High School
Associates of Liberal Studies - Liberal Arts And General Studies
Elgin Community College
Total Quality Management Certificate
Expert Rating
Knowledge of Iso9001
Expert Rating
Six Sigma Black Belt
Expert Rating
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