Shakecia Wooten
Durham,NC
Summary
Customer service professional with over 15 years experience. Strengths include customer service ,computer knowledge ,multitasking and call center/problem solving. I am also Independent ,consistent and hard working .
Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Durham Public School
Durham, NC
08.2022 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Maintained accurate records of student performance, attendance, and behavior.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Supported special needs students by providing individual instruction as needed.
- Promoted a safe and secure atmosphere within the classroom setting.
- Administered tests and assessments according to school guidelines.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
Instructional Assistant
Durham Public School
Durham, NC
08.2021 - 09.2022
- Developed and implemented individualized lesson plans for students based on their needs.
- Provided one-on-one instruction to small groups of students in a variety of subjects.
- Assisted with the development of instructional materials, such as handouts and worksheets.
- Encouraged students to think critically about subject material and develop problem solving skills.
- Organized instructional materials and activities for special education classrooms.
- Monitored student progress and provided feedback to teachers regarding student achievement.
- Participated in IEP meetings, parent conferences, and other meetings as needed.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Supported classroom teachers by supervising students during lunch and recess periods or field trips.
- Assisted teachers in providing accommodations for students who need additional support.
- Administered standardized tests under the supervision of certified personnel.
- Provided support services such as tutoring or guidance counseling when needed.
- Provided classroom support throughout planned instruction and individual lessons.
Sortation Associate
Amazon
Durham, NC
04.2018 - 03.2020
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained high-level work standard achieving [Number]% accuracy sorting and processing.
Education
Associate of Arts - Cosmetology Education
Durham Beauty Academy
Durham, NC05.2011
Skills
- Production Documentation
- Microsoft Word
- Student Empowerment
- Maintaining Clean Work Areas
- Self-Motivated
- Customer Service Oriented
- Maintenance
- Ability To Work Independently
- Follow-Up
- Administrative Duties
- Cold Calling
- Confidential Information
- Application Process
- Eligibility Verification
- Scheduling
- Activity Planning
- Parent Communication
- Relationship building and management
- Instructional Strategies
Timeline
Substitute Teacher
Durham Public School
08.2022 - Current
Instructional Assistant
Durham Public School
08.2021 - 09.2022
Sortation Associate
Amazon
04.2018 - 03.2020
Associate of Arts - Cosmetology Education
Durham Beauty Academy
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