Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Shakeel Khan

Shakeel Khan

Murray,UTAH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

CNA

BrightStar Care
01.2020 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Customer Service Representative / Loan Agent

Teleperformance
01.2018 - 01.2020
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Guest Advocate

Target
12.2014 - 12.2017
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Education

Associate Of Applied Arts - Computer Graphics

North Hennepin Community College
Minneapolis, MN
09.2004

Skills

  • Responding to Emergencies
  • Charting Expertise
  • Catheter Change and Preparation
  • Supporting Personal Needs
  • Dementia and Alzheimer's Knowledge
  • Activity Planning

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of Number in the development of Project name.
  • Documented and resolved Issue which led to Results.

Languages

Arabic
Professional Working
Punjabi
Full Professional
English
Full Professional
Gujarati
Professional Working
Hindi
Full Professional
Urdu
Native or Bilingual
Spanish
Limited Working

Timeline

CNA

BrightStar Care
01.2020 - Current

Customer Service Representative / Loan Agent

Teleperformance
01.2018 - 01.2020

Guest Advocate

Target
12.2014 - 12.2017

Associate Of Applied Arts - Computer Graphics

North Hennepin Community College

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Shakeel Khan