Summary
Overview
Work History
Education
Skills
Certification
Professional Development
References
Timeline
Generic

Sha'Keena M. Anderson

Tampa,FL

Summary

Results-driven Program Manager with over 30 years of military experience in the Intelligence community, 15 years of experience in defense contracting, adept at overseeing complex programs with a strong focus on customer success and technical performance. Proven ability to manage multimillion-dollar budgets while ensuring compliance with federal regulations and maximizing profit. Exceptional leadership skills in directing cross-functional teams and fostering collaboration among diverse stakeholders. Recognized for strategic planning, risk management, and delivering innovative solutions that enhance operational efficiency and client satisfaction. Experienced Program Manager with a background in leading diverse teams to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management. Known for leveraging technical skills to improve organizational efficiency and drive project success. Previous work contributions include streamlining processes to improve productivity and implementing innovative program strategies that enhanced overall performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Program Manager/Team Leader

Epsilon Systems Solutions
Arlington, VA
12.2023 - Current
  • Lead program activities as the primary customer contact, facilitating program review sessions that enhance transparency and build trust with stakeholders.
  • Manage and optimize budgets exceeding $32M across multiple projects, ensuring financial compliance and maximizing profitability.
  • Successfully delivered over 25 projects through effective lifecycle management, significantly enhancing operational readiness and mission success.
  • Collaborate with industry leaders, including Booz Allen Hamilton and Lockheed Martin, to develop tailored solutions, achieving a 30% increase in client satisfaction ratings.

Deputy Associate Director (Intel)

Cybersecurity and Infrastructure Security Agency
Arlington, VA
11.2022 - 11.2023
  • Spearheaded the development of policies enhancing intelligence oversight and operational efficiency, impacting mission outcomes.
  • Provided senior technical guidance to align customer needs with engineering solutions supporting critical operations.
  • Led teams of up to 15 personnel, optimizing operational effectiveness through strategic direction and resource management.

Program Manager

Intelligence and Security Command
Ft. Belvoir, VA
10.2021 - 10.2022
  • Managed complex ISR programs with oversight of $2.4B budget, ensuring compliance with federal regulations.
  • Fostered stakeholder relationships to support program initiatives and resolve operational concerns.
  • Mentored team members, enhancing professional development and improving overall performance.
  • Developed project plans, schedules, and budgets to align with national defense priorities.
  • Monitored ongoing projects to ensure adherence to established timelines and budgets.
  • Analyzed cost discrepancies to implement corrective actions and maintain financial integrity.
  • Performed trend analysis of historical data to accurately forecast future project costs.

Course Manager & Instructor

Defense Intelligence Agency
Tampa, FL
12.2018 - 09.2021
  • Cultivated a culture of excellence and continuous improvement through management of multiple intelligence courses.
  • Developed comprehensive training materials to enhance instructional quality and compliance with organizational standards.
  • Assessed instructional quality to ensure adherence to established benchmarks.
  • Identified areas for improvement in collections process, implementing necessary changes effectively.

Principal Systems Engineer

Centauri
Chantilly, VA
10.2017 - 10.2018
  • Resolved complex technical issues to enhance system efficiency and improve user experience.
  • Collaborated with cross-functional teams to design and implement innovative intelligence collection systems.
  • Provided strategic insights on program performance during annual planning, programming, budgeting, and execution process.

Contracting Officer Representative PEO CS&CSS/FWD

US Army - Staple Shadows
Kandahar, Afghanistan
08.2016 - 08.2017
  • Oversaw contractor performance to ensure compliance with contract terms and drive process improvements.
  • Collaborated with Contracting Officer to evaluate and negotiate technical aspects of contracts.
  • Managed multiple projects simultaneously, consistently meeting tight deadlines.
  • Advised program personnel on contractual matters throughout contract life cycle.
  • Identified and resolved potential contract issues in partnership with contracting officers.

Logistics Management Specialist/FWD-COR

US Army - Staple Shadows
Kabul, Afghanistan
08.2015 - 08.2016
  • Oversaw logistics support for Mobile Strike Force Vehicle program within Product Management Office.
  • Formulated policies for supply, maintenance, and training programs for Afghan National Army.
  • Analyzed performance metrics to align operations with mission objectives.
  • Established integration plans for new equipment support and distribution processes.
  • Directed development of training programs and aids for Afghan National Army units.
  • Coordinated effective MSFV training with ANA and Coalition Forces during Operation Enduring Freedom.

Managed 40 contractors to ensure efficient daily training and fielding operations.

Maintained communication with stakeholders to resolve logistics issues and ensure readiness.

Personnel Security Specialist

USN
Norfolk, VA
04.2014 - 05.2015
  • Interpreted and applied regulations to administer and control Personnel Security Program effectively.
  • Developed personnel security policies and ensured compliance with applicable directives from higher headquarters.
  • Monitored adherence to Director of Central Intelligence Directive and Secretary of the Navy Instructions.
  • Oversaw security clearance actions, ensuring personnel met required standards for information handling.
  • Processed requests for investigations and security clearances, reporting unfavorable information as necessary.
  • Participated in meetings with stakeholders to discuss changes in policy or procedure that could affect personnel security operations.

Supervisory Intelligence Operations Specialist (IM

USN
Norfolk, VA
02.2011 - 03.2014
  • Interpreted and applied regulations for effective imagery collection and analysis supporting military target detection.
  • Supervised 10 employees in optical, infrared, and RADAR imagery collection, ensuring compliance with HR and EO laws.
  • Planned, assigned, and reviewed work progress to uphold high-quality output and meet performance standards.
  • Provided quality assurance for imagery reports delivered to Commander 7th Fleet, enhancing tactical intelligence.
  • Researched targets using online imagery databases to support contingency planning initiatives.
  • Analyzed enemy capabilities by detecting specific unit types and identifying vulnerabilities in forces.
  • Merged multi-spectral images with digital data to produce detailed intelligence studies and strategic maps.
  • Briefed senior commanders on intelligence assessments to facilitate informed decision-making processes.

AI Enhanced

Education

MBA - Business Administration

Saint Leo University
Saint Leo, FL
05.2021

Bachelor of Science - Management, Accounting

University of Maryland
Adelphi, MD
05.2019

Skills

  • Program leadership
  • Customer engagement
  • Financial management
  • Strategic problem solving
  • Cross-functional collaboration
  • Risk and resource management
  • Program management
  • Budget management
  • Stakeholder engagement
  • Team leadership
  • Risk assessment
  • Contract management
  • Customer relationship management
  • Operational efficiency
  • Effective communication
  • Mentoring and coaching
  • Schedule management
  • Project management
  • Requirements gathering
  • Personnel supervision
  • Flexible and adaptable
  • Work Planning and Prioritization
  • Problem-solving
  • Policy and procedure improvements

Certification

  • Project Management Professional (PMP), 2025
  • Certified Collection Manager Foundation Training, 2022
  • Lean Six Sigma Black Belt Training, 2023
  • DAWAI LEVEL I/II/III Program Management Training, 2024

Professional Development

Defense Acquisition University, Fundamentals of Systems Acquisition Management, Contracting for the Acquisition of Services, Program Management, Defense Acquisition Management, Performance-Based Logistics, Earned Value Management, Requirements Management, Systems Engineering for Requirements Officers, Advanced Requirements Development

References

References available upon request.

Timeline

Program Manager/Team Leader

Epsilon Systems Solutions
12.2023 - Current

Deputy Associate Director (Intel)

Cybersecurity and Infrastructure Security Agency
11.2022 - 11.2023

Program Manager

Intelligence and Security Command
10.2021 - 10.2022

Course Manager & Instructor

Defense Intelligence Agency
12.2018 - 09.2021

Principal Systems Engineer

Centauri
10.2017 - 10.2018

Contracting Officer Representative PEO CS&CSS/FWD

US Army - Staple Shadows
08.2016 - 08.2017

Logistics Management Specialist/FWD-COR

US Army - Staple Shadows
08.2015 - 08.2016

Personnel Security Specialist

USN
04.2014 - 05.2015

Supervisory Intelligence Operations Specialist (IM

USN
02.2011 - 03.2014

MBA - Business Administration

Saint Leo University

Bachelor of Science - Management, Accounting

University of Maryland