Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shakeina Campbell

Summary

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
07.2024 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.

Shift Lead

Carlos Bake Shop
07.2021 - 07.2024
  • Oversaw end-of-day operations, including report generation and cash drawer reconciliation
  • Trained new employees and delegated daily tasks and responsibilities.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Education

Associates in Applied Science -

SUNY Morrisville
05.2021

Skills

  • Team leadership
  • Time management
  • Attention to detail
  • Team player
  • Cash handling
  • Safe food handling
  • Drink customization
  • Customer service

Certification

  • Qualifying Certificate in Food Protection
  • Security Guard License

Timeline

Barista

Starbucks
07.2024 - Current

Shift Lead

Carlos Bake Shop
07.2021 - 07.2024

Associates in Applied Science -

SUNY Morrisville
Shakeina Campbell