Shakera Brooks
Philadelphia,PA
Summary
Professional custodian with solid expertise in maintaining clean, safe, and orderly environments. Skilled in using cleaning equipment and handling various cleaning chemicals. Known for effective teamwork and adaptability to changing priorities. Consistently reliable and dedicated to achieving high standards in every task.
Overview
9
9
years of professional experience
Work History
Custodian
Team Clean
Philadelphia, PA
01.2025 - Current
- Maintained cleanliness and sanitation standards across multiple facilities.
- Operated cleaning equipment including floor scrubbers and buffers effectively.
- Trained new custodial staff on safety protocols and cleaning procedures.
- Conducted regular inspections to ensure compliance with health regulations.
- Developed efficient cleaning schedules to optimize workflow and resource use.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Collaborated with management to implement process improvements for enhanced efficiency.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Cosmetologist
Crowns Beauty Ba
Tulsa, OK
06.2023 - 02.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Office Administrator Assistant
360 Healthcare Staffing Solutions
Philadelphia, PA
08.2019 - 06.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
On Call Scheduler
SYNERGY HOME HEALTH
Philadelphia, PA
04.2017 - 08.2019
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Education
Associate of Science - Accounting And Business Management
DeVry University
Philadelphia, PA03.2019
Skills
- Attention to detail
- Cleaning and sanitizing
- Problem-solving
- Time management
- Team collaboration
- Cleaning expertise
- Skilled housekeeper
Strong verbal and written communication, analytical, critical-thinking and independent problem solving
Excellent social skills and ability to collaborate effectively
Ability to work between multiple systems
Timeline
Custodian
Team Clean
01.2025 - Current
Cosmetologist
Crowns Beauty Ba
06.2023 - 02.2024
Office Administrator Assistant
360 Healthcare Staffing Solutions
08.2019 - 06.2023
On Call Scheduler
SYNERGY HOME HEALTH
04.2017 - 08.2019
Associate of Science - Accounting And Business Management
DeVry University