Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shakera Gilliard

Shakera Gilliard

Goose Creek,SC

Summary

Highly motivated, results driven problem solver with over 5 years of experience dedicated to helping organizations enhance professional operations. Passionate about delivering comprehensive, logical, and actionable solutions that make me a valuable asset to the team.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Mail Handler

USPS
North Charleston, SC
06.2017 - Current
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Used automated mail processing equipment to sort and collate mail.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained high level of confidentiality with mail items in line with regulations.

Dispatch Supervisor

Presidential Operations LLC
Greensboro, NC
11.2021 - 08.2023
  • Analyzed project and vendor data and compiled information into presentations for internal purposes.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Evaluated and adjusted over 50 routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Managed 5 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.

Education

GED -

Trident One Stop
North Charleston, SC
07.2020 - 08.2020

Skills

Problem-solving skills

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Certification

Interviewing a Job Candidate for Recruiters

Timeline

Interviewing a Job Candidate for Recruiters

10-2023

CompTia IT Fundamentals

09-2023

Dispatch Supervisor

Presidential Operations LLC
11.2021 - 08.2023

GED -

Trident One Stop
07.2020 - 08.2020

CDL Class B Driver

05-2018

Mail Handler

USPS
06.2017 - Current

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Shakera Gilliard