Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shakera Morris

Boynton Beach,FL

Summary

Dynamic Licensed Insurance Agent with a proven track record at Govine Insurance Agency, excelling in client relationship management and tailored insurance solutions. Leveraged persuasive sales techniques to enhance client satisfaction and retention, demonstrating strong negotiation skills and a goal-oriented approach to meet diverse customer needs effectively.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Govine Insurance Agency
08.2024 - 05.2025
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.

Live-In Caregiver

Morris's Healthcare Services, Inc.
03.2016 - 02.2023
  • Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
  • Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
  • Administered medications accurately and timely, ensuring proper dosages for optimum client health.
  • Managed challenging behaviors or special needs effectively using patience, understanding, and behavioral interventions when necessary.

Caregiver

Allcare Health and Human Services
06.2014 - 06.2016
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Provided safe mobility support to help patients move around personal and public spaces.

Education

No Degree - Nursing

Broward College
Fort Lauderdale, FL
04-2011

High School Diploma -

Martin County High School
Stuart, FL
05-2000

Skills

  • Experience in insurance product sales
  • Insurance product knowledge
  • Customer relationship development
  • Client relationship management
  • Client retention
  • Client service
  • Professional networking
  • Goal oriented approach
  • Sales strategy development
  • Negotiation techniques

Certification

  • Certified Nursing Assistant, Morris's Healthcare services
  • Licensed Insurance Agent

Timeline

Licensed Insurance Agent

Govine Insurance Agency
08.2024 - 05.2025

Live-In Caregiver

Morris's Healthcare Services, Inc.
03.2016 - 02.2023

Caregiver

Allcare Health and Human Services
06.2014 - 06.2016

No Degree - Nursing

Broward College

High School Diploma -

Martin County High School
Shakera Morris