Shakerra Pearce
Chester,PA
Summary
Results-driven professional skilled in problem solving and adaptability within fast-paced environments. Successfully implemented strategies that reduced operational delays and enhanced customer service quality, aligning project goals with organizational targets.
Dynamic leader with expertise in project management, process improvement, and team performance. Proven track record of enhancing operational efficiency and delivering results through effective communication and collaboration.
Innovative professional with strong technical and analytical skills in software development and data analysis. Expertise in driving team performance and resolving conflicts, committed to continuous improvement and achieving strategic objectives.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
CS lead
Target
Jersey City, New Jersey
03.2020 - 08.2024
- Led team initiatives to enhance customer service quality and operational efficiency.
- Facilitated cross-department collaboration to streamline inventory management processes.
- Conducted risk assessments to identify potential operational challenges and recommend solutions.
- Implemented process improvement strategies that reduced operational delays.
- Coordinated stakeholder engagement activities to align project goals with business objectives.
- Developed strategic plans to drive team performance and achieve organizational targets.
- Managed budget oversight for departmental expenses, ensuring adherence to financial guidelines.
- Trained and mentored team members to foster professional growth and skill development.
- Monitored team performance metrics and implemented corrective actions as needed.
- Resolved conflicts between team members in a professional manner.
- Recruited qualified candidates for open positions within the organization.
- Ensured compliance with applicable laws, regulations, policies, and standards related to the work performed by the team.
- Monitored progress of projects, identified areas of improvement, and provided feedback to team members.
- Conducted regular performance reviews with each member of the team and provided constructive guidance on career development.
- Evaluated team workflows to identify inefficiencies and recommend improvements.
Education
Khan Academy
Jersey City, NJSkills
Problem solving
Communication
SQL
Project Management
Time management
Active listening
Adaptability
Collaboration
Programming Languages
Software Development
Technical skills
Cloud computing
Coding
Data structure
Software design pattern
Machine learning
Patience
Continuous learning
Cybersecurity
Data analysis
Leadership
Communication skills
Empathy
Analytical skills
Timeline
CS lead
Target
03.2020 - 08.2024
Khan Academy