Summary
Overview
Work History
Education
Skills
Education
Accomplishments
Timeline
Generic

Shakhithya RTS

Bangalore,91

Summary

Seasoned Business Analyst at Deloitte, specializing in procurement, supplier onboarding, and process optimization. Expert in managing ServiceNow incidents, ensuring SLA adherence, and driving seamless global transitions. Proficient in SAP Ariba and Oracle Cloud, enhancing operational efficiency and client satisfaction.

Overview

3
3
years of professional experience

Work History

Business Analyst

Deloitte
Bengaluru, India
06.2022 - Current

Carrier Global Corporations PROCUREMENT & OPERATIONS- P2P

  • PR/PO Process & Expedition: Managed PR and PO approvals, fund allocations, and expeditions to ensure timely procurement and delivery of goods and services.
  • Invoice Reconciliations: Resolved variances between invoices and POs through detailed analysis, ensuring accurate financial records.
  • ServiceNow Incident & SLA Management: Handled ServiceNow incidents, prioritizing and resolving issues within SLA parameters for efficient operations.
  • Supplier Onboarding: Facilitated supplier onboarding in SAP Ariba, ensuring compliance with documentation and approval processes.
  • Global Transition Support: Led supplier onboarding for APAC during a global transition, coordinating with international teams for seamless integration.
  • Client Engagement & SLAs: Managed client queries, ensuring SLA adherence and timely resolution of tasks for high client satisfaction

Sazerac:

  • Invoice Coding & Processing (Oracle Cloud): Coded and processed invoices, verified details, matched POs, and ensured timely vendor payments per financial policies.
  • Accounts Payable Management (Oracle Cloud): Managed end-to-end accounts payable, including invoice approvals, payments, reconciliations, and discrepancy resolution.
  • Reporting & Documentation: Maintained reports for supplier payments, ensured data accuracy, and developed SOPs to support audits and streamline processes.

Education

MBA -

National Institute of Technology
Calicut
04-2022

Skills

  • Business Communication & Stakeholder Management
  • Client Relationship Management
  • Transition & Transformation Management
  • Project Management & Agile Methodologies
  • Process Optimization & Problem-Solving
  • Oracle Cloud
  • SAP Ariba
  • ServiceNow
  • Intellichief
  • JIRA
  • Microsoft Office Suite (Excel, PowerPoint, Word, Power BI)

Education

MBA

National Institute of Technology , Calicut

April 2022

Accomplishments

    Project Management Foundations, 2019

    Getting Started in Jira, Udemy

    ServiceNow ITSM, Udemy

    Change Management for Project, LinkedIn Learning

    SLDC Overview: Software development life cycle, Udemy

    Excel 2016: Introduction to Formulas and Functions, LinkedIn Learning.

Timeline

Business Analyst

Deloitte
06.2022 - Current

MBA -

National Institute of Technology
Shakhithya RTS