Shakia Workman

- Manage patient check-in and check-out processes in a busy OB/GYN clinic

- Verify insurance coverage and maintain accurate patient records

- Schedule appointments and coordinate patient care services

- Assist patients with questions and provide clear instructions

- Support clinical staff with administrative and front desk operations

- Managed patient check-in and check-out processes efficiently

- Verified insurance information and ensured accurate records

- Scheduled appointments and coordinated CT scans

- Provided patients with radiation preparation instructions

- Maintained organized and welcoming waiting area

- Scheduled and confirmed patient appointments

- Verified insurance and entered patient data into EMR systems

- Assisted with patient intake including height and weight

- Responded to billing inquiries and resolved issues

- Scanned and maintained patient documentation

- Scheduled consultations and surgeries for multiple providers

- Collected copays and outstanding balances

- Verified insurance coverage and patient eligibility

- Managed patient intake and discharge processes

- Maintained accurate records using Dentrix and OMS systems

- Registered patients and handled front desk operations

- Verified insurance and collected payments

- Scheduled appointments and maintained records

- Supported administrative tasks in a high-volume clinic

- Managed front desk operations and greeted visitors

- Answered calls, scheduled appointments, and handled emails

- Sorted and distributed mail across departments

- Maintained organized office environment

- Handled inbound customer calls and email communication

- Assisted with scheduling and account inquiries

- Collected outstanding balances and updated records

- Maintained daily task tracking and productivity goals