Summary
Overview
Work History
Education
Skills
Leadership And Achievements
Affiliations
Certification
References
Timeline
Generic
Shakiah Phillip

Shakiah Phillip

Coolidge,AZ

Summary

Dedicated and adaptable professional with a strong background in customer service, administrative support, and retail operations. Known for being dependable, detail-oriented, and quick to learn in fast-paced environments. Seeking a position where I can contribute my communication skills, organization, and work ethic to support team goals and deliver excellent service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Service Officer

Central Arizona College Police Department
Coolidge, Arizona
01.2025 - Current
  • Reviewed incident reports submitted by other officers for accuracy and completeness prior to submission.
  • Provided assistance to victims of crimes or accidents by helping them obtain medical care or transportation services.
  • Responded to calls for service from the public regarding suspicious activity or disturbances.
  • Patrolled assigned areas in a vehicle to ensure public safety and security.
  • Maintained logs of all activities performed while on duty.

Cashier

Benefit The People Supermarket
TRinidad and Tobago , Port-of Spain
01.2023 - 12.2023
  • Greeted customers and assisted with product inquiries.
  • Balanced daily transactions using computerized POS system.
  • Maintained clean and organized workspace and adhered to company security policies.
  • Stocked shelves with merchandise when needed.

Geriatric Nursing Assistant

Private Employer
Morvant, Trinidad
01.2020 - 12.2023
  • Provided compassionate care to elderly patients.
  • Monitored health parameters and supported daily living activities.
  • Built strong communication and trust with individuals from diverse backgrounds.

Virtual Assistant & Online Inventory Coordinator

Emmanuel Samuels LTD
Trinidad and Tobago , Port-of-Spain
05.2021 - 02.2023
  • Managed online product inventory and ensured all listings were up to date across Shopify and Etsy platforms.
  • Responded promptly and professionally to customer service emails, inquiries, and order issues.
  • Handled backend product uploads, pricing adjustments, and monthly sales reporting.
  • Monitored order fulfillment and liaised with shipping partners to track delays or resolve issues.
  • Created and scheduled engaging product descriptions and updates using Canva and email marketing tools.
  • Assisted the business owner with day-to-day administrative tasks, including scheduling and light bookkeeping.
  • Maintained digital organization systems to track restock alerts, customer feedback, and promotional campaigns.

Barista & Café Assistant

Island Brew Café
Port of Spain, Trinidad
01.2020 - 11.2021
  • Prepared espresso drinks, teas, and smoothies with precision and care.
  • Maintained a clean and inviting environment while engaging with diverse customers.
  • Took customer orders efficiently, handled POS transactions, and ensured accuracy.
  • Trained in latte art and basic espresso machine maintenance.
  • Learned to multitask in a fast-paced setting, handling rush hours with a smile.

Education

High School Diploma - Philadelphia, PA

Northeast High School
Philadelphia, PA
06-2023

High School Diploma - Trinidad and Tobago

St. François Girls College
Trinidad and Tobago
06.2022

Associate of Applied Science - Biology

Central Arizona College
Coolidge, AZ

Skills

  • Outstanding Customer Service
  • Fast Learner with Attention to Detail
  • Team Collaboration
  • Multitasking in High-Pressure Environments
  • Punctual & Reliable
  • Adaptability & Initiative
  • Microsoft Office (Word, Excel, Outlook)
  • Problem solving
  • Research/due diligence

Leadership And Achievements

  • Former Head Girl Prefect and Girl Guides Captain
  • President, Black Student Union Association
  • Student Council President
  • Academic Honor Roll Recipient
  • Volunteered in food drives and school coffee fundraisers

Affiliations

Leadership & Achievements

  • Former Head Girl Prefect and Girl Guides Captain
  • President, Black Student Union Association
  • Student Council President
  • Cultural Connects Club President
  • Academic Honor Roll Recipient
  • Volunteered in food drives and school fundraisers

Certification

  • CPR -2023
  • First Aid & Basic Life Support (BLS) -2024
  • Level 3 Music Certification – UWI ROYTEC, 2018

References

References available upon request.

Timeline

Community Service Officer

Central Arizona College Police Department
01.2025 - Current

Cashier

Benefit The People Supermarket
01.2023 - 12.2023

Virtual Assistant & Online Inventory Coordinator

Emmanuel Samuels LTD
05.2021 - 02.2023

Barista & Café Assistant

Island Brew Café
01.2020 - 11.2021

Geriatric Nursing Assistant

Private Employer
01.2020 - 12.2023

High School Diploma - Philadelphia, PA

Northeast High School

High School Diploma - Trinidad and Tobago

St. François Girls College

Associate of Applied Science - Biology

Central Arizona College

Similar Profiles

CREATE PROFILE