Shakiall Lynette McCray

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Developed and managed relationships with customers to increase customer loyalty.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Answered product questions using knowledge of sales and store promotions.
• Assisted in training new employees, ensuring knowledge about the company policies and procedures.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

• Lifted up to 10 pounds at once and used forklift to move heavier loads.

• Coordinated donors scheduling, check-in, check-out for plasma donations.
• Checked donors demographic, and health history to keep information current.
• Helped donors complete necessary medical forms and documentation.
• Maintained strict confidentiality of donors information, adhering to HIPAA regulations and medical office policies.
• Adhered to strict HIPAA guidelines to protect donors privacy.
• Managed high call volumes, directing calls to appropriate departments while maintaining polite and professional demeanor.
• Managed multi-line phone system and pleasantly greeted donors, staff members, and guess.
• Provided compassionate customer service, creating, welcoming atmosphere for donors, staff member, and guess.
• Maintained current and accurate medical records for donors.
• Enhanced donors satisfaction by efficiently managing front desk operations and addressing inquiries in timely manner.
• Developed strong relationships with donors, fostering loyalty and trust in practice's services.
• Assist phlebotomist with administrative tasks, enabling them to focus on quality donor care.
• Contributed to positive work environment by collaborating effectively with staff members and supporting team initiatives.
• Ensured accurate record-keeping by diligently updating donors information and verifying identification and vitals signs correctly.
• Transcribed phone messages and relayed to appropriate personnel.
• Completed donors referrals to other medical management if needed.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Streamlined appointment scheduling for improved donors flow and reduced wait times.
• Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
• Documented vital signs and health history for donors in healthy center environment.
• Collected and documented donors medical information such as blood pressure, pule, blood glucose and weight.
• Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Measured patient pulse oximetry.
• Sanitized, restocked, and organized exam rooms and medical equipment.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Created and maintained safe and secure work environments for employees.
• Developed loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
• Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
• Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
• Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
• Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reported issues to higher management with great detail.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled escalated calls professionally while maintaining composure under pressure from distressed or dissatisfied customers.
• Managed a high volume of calls efficiently by organizing workload effectively and multitasking when necessary.
• Built strong relationships with clients through genuine empathy, active listening, and clear communication skills.
• Enhanced customer satisfaction by promptly addressing and resolving inquiries, complaints, and issues.
• Participated in quality assurance activities such as reviewing recorded calls for compliance with company standards.
• Maintained high call quality standards by adhering to company protocols and guidelines for efficient service delivery.
• Retained customers by offering alternative solutions during difficult interactions or potential cancellations of services.
• Achieved personal performance goals through effective call management, prioritization, and time management.
• Documented and detailed calls and complaints using call center's CRM database.
• Demonstrated a commitment to ongoing professional development by participating in regular trainings on new products, services, policies, procedures updates.
• Increased first-call resolution rates by thoroughly understanding products and services offered and providing accurate information to customers.
• Reduced average handle time without compromising on service quality through effective problem-solving strategies.
• Improved overall call center performance by sharing best practices, tips, and techniques with peers during team meetings and one-on-one coaching sessions.
• Responded to customer calls and emails to answer questions about products and services.
• Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
• Attended telephone skills and program information training sessions to boost aptitude.
• Educated customers on company systems, form completion, and access to services.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Met customer call guidelines for service levels, handle time and productivity.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Responded proactively and positively to rapid change.
• Maintained up-to-date knowledge of product and service changes.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Created and maintained detailed database to develop promotional sales call log.
• Educated customers about billing, payment processing and support policies and procedures.
• Investigated and resolved customer inquiries and complaints quickly.
• Promptly responded to inquiries and requests from prospective customers.
• Developed highly empathetic customers call relationships and earned reputation for exceeding service standard goals.
• Increased efficiency and team productivity by promoting operational best practices.
• Resolved associate, tool and service delivery issues revealed by statistical reports.

• Issue receipts, refunds, credits, or change due to customers
• Maintain cage security according to rules
• Count money and audit money drawers
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
• Greet customers entering establishments
• Answer customers' questions, and provide information on procedures or policies
• Process merchandise returns and exchanges
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Managed customer needs and delegated tasks to employees for optimal coverage.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Managed store personnel by delegating tasks and supervising daily operations.
• Assisted customers in locating specific items, quickly resulting in an increase of overall client satisfaction.
• Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
• Engaged with customers to build rapport and promote long-term loyalty for increased sales.

• Monitor and record clients progress to ensure that goals and objectives are met.
• Provide physical support to assist clients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
• Review clients dietary restrictions, food allergies, and preferences to ensure clients are receiving appropriate diet.
• Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
• Feed client or assist client to eat or drink, if needed.
• Communicate with clients feelings or need for assistance or social and emotional support.
• Prepare or serve food trays to clients.
• Clean and sanitize clients house, rooms, bathrooms, or bedrooms.
• Change bed linens or make beds for clients.
• Addressed client household needs with meal preparation, housekeeping and transportation.
• Completed dusting, washing dishes, laundry, and vacuuming for patients.
• Provided companionship and emotional support to enhance mood and quality of life.
• Organized medical appointments and coordinated transportation services to encourage adherence to prescribed treatment plans.
• Monitored medication administration and reported any changes in health status to supervising nurse or physician promptly.
• Ensured safety within the home by performing routine checks for potential hazards or necessary modifications.
• Aided clients with mobility issues by providing safe transfers and transportation to appointments or social outings.
• Developed strong relationships with clients and families, fostering trust and open communication regarding needs and concerns.
• Provided respite care for family members, allowing them time away while knowing their loved ones were well cared for.
• Developed and maintained positive relationships with clients and families to support comprehensive care.
• Participated in ongoing professional development opportunities to stay current with best practices and industry standards in the home care field.
• Observed confidentiality protocols and reporting requirements with detailed records of services provided.
• Utilized effective communication skills when interacting with diverse populations or those experiencing cognitive impairments.
• Supported client dignity and independence, by assisting with bathing, dressing and grooming.
• Collaborated with healthcare professionals to ensure the best possible care plan was executed for each client.
• Monitored client health and wellbeing and reported changes to supervising care team.
• Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
• Demonstrated cultural sensitivity when working with clients from various backgrounds, creating an inclusive atmosphere of respect and understanding.
• Educated clients on self-care techniques to improve independence within the home setting.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Preserved patient safety by following safety protocols.
• Helped clients to maintain independence and quality of life.
• Encouraged clients to take part in activities tailored to individual needs.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Check to ensure that appropriate changes were made to resolve customers' problems
• Solicit sales of new or additional services or products
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Updated account information to maintain customer records.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Processed customer service orders promptly to increase customer satisfaction.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Provided primary customer support to internal and external customers.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Utilized customer service software to manage interactions and track customer satisfaction.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Tracked customer service cases and updated service software with customer information.
• Developed customer service policies and procedures to meet and exceed industry service standards.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Delivered prompt service to prioritize customer needs.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Increased efficiency and team productivity by promoting operational best practices.
• Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
• Reduced process inconsistencies and effectively trained team members on best practices and protocols.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Resolved associate, tool and service delivery issues revealed by statistical reports.
• Created and maintained detailed database to develop promotional sales.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
• Followed-through on all critical inter-departmental escalations to increase customer retention rates.
• Cross-trained and backed up other customer service managers.

• Turn or reposition bedridden patients.
• Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
• Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
• Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
• Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
• Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
• Exercise patients who are comatose, paralyzed, or have restricted mobility.
• Feed patients or assist patients to eat or drink.
• Supply, collect, or empty bedpans.
• Undress, wash, and dress patients who are unable to do so for themselves.
• Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
• Lift or assist others to lift patients to move them on or off beds,into a wheelchair, or stretchers.
• Prepare or serve food trays.
• Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination
• Record height or weight of patients.
• Collect specimens, such as urine, feces, or sputum.
• Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
• Change bed linens or make beds.
• Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
• Maintained a safe and clean environment for patients by following strict infection control protocols.
• Ensured proper documentation of patient information, supporting efficient communication among healthcare providers.
• Upheld the highest standards of patient privacy by diligently adhering to HIPAA regulations and safeguarding confidential information.
• Assessed vital signs regularly, identifying early warning signs of clinical deterioration or complications requiring immediate attention.
• Cared for patients by providing personal assistance and ambulation.
• Participated in hospital and clinic staff meetings to discuss patient care.
• Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Documented care actions by completing records and logs in medical software system.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Documented patient information and care activities in electronic health record.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Facilitated personal hygiene management, feeding and ambulation.
• Followed directions of licensed nurses at all times to provide the best care for all patients well or unwell.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

• Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Exchange money, credit, and casino chips, and make change for customers
• Issue receipts, refunds, credits, or change due to customers
• Count money and audit money drawers
• Assist customers by providing information and resolving their complaints
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Greet customers entering establishments
• Answer customers' questions, and provide information on procedures or policies
• Assist with duties in other areas of the store, such as monitoring registers or bagging and carrying out customers' items
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
• Cash checks for customers
• Issue trading stamps, and redeem food stamps and coupons.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
• Supported management in implementing operational improvements such as updated training manuals or revised schedules.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
• Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management.
• Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
• Participated in regular store audits, ensuring accurate inventory counts and addressing discrepancies in a timely manner.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Checked product levels and recommended new purchases.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Learned other teammates' work tasks to train as backup.
• Created appealing food arrangements for party trays and specialized orders.
• Assisted in staff training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team.
• Streamlined order processing by efficiently utilizing point-of-sale systems and effectively communicating with kitchen staff.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Prepared salads, soups and sandwiches for customers.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
• Observed customer purchases in line and differentiated between standard portions.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Reconciled receipt totals, cash and credit payments to address shortages.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Developed customer service policies and procedures to meet and exceed industry service standards.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Met customer call guidelines for service levels, handle time and productivity.
• Maintained up-to-date knowledge of product and service changes.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Increased efficiency and team productivity by promoting operational best practices.
• Reduced process inconsistencies and effectively trained team members on best practices and protocols.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Resolved associate, tool and service delivery issues revealed by statistical reports.
• Created and maintained detailed database to develop promotional sales.

Train workers in food preparation, and in service, sanitation, and safety procedures

• Supervise and participate in kitchen and dining area cleaning activities
• Resolve customer complaints regarding food service
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Answered guest questions and promoted special products.
• Balanced orders on trays weighing over 20lbs and delivered them to cars.
• Identified inefficiencies leading to improved productivity.
• Suggested actionable improvements to streamline training procedures.
• Planned menus for different events, seasons and customer requests.
• Adjusted recipes based on ingredient availability or customer request.
• Managed kitchen budget for supplies and labor hours, consistently meeting targets.
• Communicated with management and associates to set and exceed sales and customer satisfaction goals.
• Welcomed and greeted guests and delivered outstanding customer service.
• Managed time effectively during busy periods to ensure all customers were served promptly without compromising service quality.
• Displayed expert knowledge of menu offerings and ingredients to assist customers in making informed choices based on dietary restrictions or preferences.
• Verified consistency in food presentation and quality by inspecting orders prior to delivery.
• Demonstrated excellent problem-solving skills when faced with unexpected challenges or obstacles during shifts.
• Assisted in training new employees on proper skating techniques, safety protocols, and customer service best practices.
• Consistently met or exceeded performance goals set by management for speed, accuracy, and customer satisfaction ratings.
• Resolved customer complaints promptly, addressing concerns professionally and courteously.
• Adapted quickly to changing weather conditions or equipment issues while continuing to provide seamless service.
• Performed activities visible by customers while roller-skating, comprising serving, food preparation, tray removal and assembly of beverage orders.
• Enhanced customer satisfaction by providing friendly and efficient service as Skating Carhop.
• Exceeded daily sales targets by upselling menu items and promoting special offers to customers.
• Operated headset communication system to take orders quickly and accurately from customers.
• Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
• Assisted customers in choosing menu items by providing food complementing information.
• Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Prepared salads, soups and sandwiches for customers.
• Documented customer orders and conveyed special requests to kitchen staff.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

• Maintain safe play environment.
• Dress children and change diapers.
• Observe and monitor children's play activities.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Sanitize toys and play equipment.
• Care for children in church setting environment, nursery schools/ daycare setting.
• Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
• Assist in preparing food and serving meals and refreshments to children.
• Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
• Provided safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
• Maintained tidy environment to comply with cleanliness and sanitation standards.
• Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
• Gathered materials and resources to prepare for lessons and activities.
• Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
• Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
• Led small group instruction tailored to each child unique abilities and interests, ensuring personalized attention during learning activities.
• Utilized technology to develop instructional materials and activities for children.
• Helped new preschool children get used to classes by giving one-on-one support.
• Encouraged use of technology to support student learning.
• Set up playroom and childcare areas for safety and cleanliness.
• Established safe play environment for children.
• Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
• Arrived at assigned areas on time, prepared, and ready to work.
• Promoted learning and social development through structured and unstructured playtime.
• Helped teacher prepare instructional material and displays.
• Developed and delivered presentations on course topics.
• Developed and implemented strategies to improve student engagement.
• Planned and prepared bibliographies, charts and graphs.
• Maintained and operated classroom equipment to maximize use and lifespan.
• Restocked supplies and personal hygiene products for use by students.
• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Designed monthly activity schedules to balance play, rest and learning time.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Used patience, skill and various behavior modification techniques to maintain order and safety.
• Aided in preparing materials for classroom lessons, ensuring that all resources were readily available when needed.
• Continuously pursued professional development opportunities in order to stay current with best practices in early childhood education.
• Increased student engagement with hands-on activities designed to foster creativity and problem-solving skills.