Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SHAKIBA NOROZI

Mesquite,TX

Summary

Detail-oriented and motivated dental assistant with an Associate of Science degree and formal training in Dental Assistance. Committed to contributing skills, a positive attitude, and dedication to a thriving dental practice. Actively pursuing ongoing education in the dental field, with plans to attend dental school after completing a bachelor's degree. Prepared to make a meaningful impact in patient care and support the success of the practice.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Dollar Tree
Mesquite, TX
06.2023 - 05.2025
  • Handled stressful situations professionally while keeping a positive attitude with customers.
  • Built and maintained positive relationships with customers to improve their experience.
  • Showed strong multitasking skills in a fast-paced environment.
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Processed transactions swiftly, ensuring a smooth checkout experience for all customers.

Education

Associate of Science - Biology

Dallas College
Mesquite, TX
08-2025

Skills

  • Data entry
  • Active listening
  • Critical thinking
  • trilingual- Persian, Urdu, English
  • Patient Care: Chairside assisting, communicating with patients, managing patient records, and infection control
  • Administrative: Scheduling appointments, using Electronic Health Records (EHR) systems, and managing billing
  • General: Teamwork, attention to detail, and adaptability

Certification

  • Registered Dental Assistant (RDA)-Pending
  • CPR Certified Academy -current-pending
  • Nitrous monitoring-pending

Languages

English
Native or Bilingual
Persian
Native or Bilingual
Urdu
Professional Working

Timeline

Customer Service Representative

Dollar Tree
06.2023 - 05.2025

Associate of Science - Biology

Dallas College