SHAKIERA DORSEY

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
• Supported student physical, mental, and social development using classroom games and activities
• Worked with teachers to design lesson plans and coordinate activities for classes
• Kept students on-task with proactive behavior modification and positive reinforcement strategies

• Responsible for the care, safety and well being of the children entrusted to the daycare
• Ensured children followed timelines for meals and enrichment throughout the day
• Responsible to document the children's progress throughout the weeks
• Worked with teachers to design lesson plans and coordinate activities for classes
• Supported student physical, mental, and social development using classroom games and activities
• Assisted in implementation of new learning tools, systems and materials

• Greeted customers in store to make sure they had a friendly face upon entry
• Operated cash registers to help Customers with purchases
• Responsible for shelf restock & cleanliness
• Promoted company wide programs such as general sales, warranty programs on larger purchases for Customer satisfaction and credit cards

• Welcoming customers to the store as a greeter
• Maintained cleanliness and safety of checkout areas in addition to restocking merchandise
• Handles escalated customer issues by issuing refunds