Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakila Floyd

Slidell,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

RaceTrac
11.2020 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.

Education

Associate of General Studies - Criminal Justice

Northshore Technical Community College - Sullivan
Bogalusa, LA
05.2024

High School Diploma -

Flowery Branch High School
Flowery Branch, GA
05.2018

Skills

  • Customer Assistance
  • Policy and Procedure Adherence
  • Time Management
  • Teamwork and Collaboration
  • Conflict Resolution
  • Organizational Skills
  • Active Listening
  • Store Organization
  • Attention to Detail

Timeline

Retail Sales Associate

RaceTrac
11.2020 - Current

Associate of General Studies - Criminal Justice

Northshore Technical Community College - Sullivan

High School Diploma -

Flowery Branch High School

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Shakila Floyd