Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakila Floyd

Slidell

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Postal Carrier

United States Post Office
11.2024 - Current
  • Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
  • Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
  • Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
  • Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.

Retail Sales Associate

RaceTrac
11/06/20 - 09.2024
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Operated point-of-sale systems accurately to process payments from customers.

Education

Associate of General Studies - Criminal Justice

Northshore Technical Community College - Sullivan
Bogalusa, LA
05-2024

High School Diploma -

Flowery Branch High School
Flowery Branch, GA
05.2018

Skills

  • Customer Engagement
  • Policy and Procedure Adherence
  • Documentation and recordkeeping
  • Teamwork and Collaboration
  • Conflict Resolution
  • Sales expertise
  • Time Management
  • Delivery accuracy
  • Organizational skills

Timeline

Postal Carrier

United States Post Office
11.2024 - Current

High School Diploma -

Flowery Branch High School

Retail Sales Associate

RaceTrac
11/06/20 - 09.2024

Associate of General Studies - Criminal Justice

Northshore Technical Community College - Sullivan

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Shakila Floyd