SHAKILA WILLIS
Fresno,Ca
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
30
30
years of professional experience
Work History
Nursing Care/Customer Service
Women Talk
Fresno, Ca
06.2018 - Current
- In home and mobile nurse care. Giving medication to an elderly person and various persons in need of care. Applying sponge baths, feeding, range of motion exercises, company, and moral support. Knowledge of attention to various needs of the patients. Driving patients to appointments.
Nursing Care Technician
Psalms23 Residential Care Facility
Fresno, CA
04.2020 - 12.2020
- Delivered compassionate and personalized patient care by administering medications and assisting with daily activities.
- Coordinated patient transportation to appointments, ensuring timely arrival and seamless transitions between services.
- Monitored vital signs and documented changes in patient condition to inform healthcare team decisions.
- Trained new staff on best practices in patient care protocols, enhancing team performance and service quality.
- Provided emotional support and companionship to patients, fostering a nurturing environment for recovery.
Customer Service/ Hairstylist
Heavenly Hair Styles
Fresno, Ca
03.2018 - 03.2020
- Greet customers, Data entry, inventory, attain supplies from stores, wash and style customer’s hair, answer phones, relay messages, and handle money.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
Warehouse Production / Shipping and Receiving
Tech Savy
Fresno, Ca
10.2019 - 03.2020
- Order selecting of A/V equipment. Inputting outgoing material into a database. Receiving product from show to be categorized and stocked away. Billing, invoice, customer service, and answering phones of new customers. Driving and delivering equipment/materials. Set-up convention displays.
Customer Service
Goodwill
Las Vegas, Nv
04.2017 - 02.2018
- Customer Service, Data entry, Shipment intake, Arrangement of merchandise on store shelves, Maintenance and cleanliness of aisles to maintain safety of customers, inventory.
Warehouse Production
Labor Max
Las Vegas, Nv
07.2015 - 04.2017
- Cap and box merchandise to be loaded up and shipped out to various stores for merchandising, Load and unload trucks, operate label machinery to properly identify product, Clean and maintain a safe environment.
Dry Foods Replenishment Clerk
Walmart
Henderson, Nevada
10.2013 - 06.2015
- Customer Service, Receive shipments, Arrangement of merchandise on store shelves, Data entry, Maintenance and cleanliness of aisles to maintain safety of customers.
Substitute Teacher/ Nurse/ Security Guard
Fresno Unified School District
Fresno, Ca
08.2000 - 06.2012
- Design and implementation of inspiring hands-on lessons, Ensuring children will thrive and develop in an adaptable educational atmosphere, Individualized Education Plans, Data entry, Curriculum Development, Focus on the individual needs of identified and Special Education students, PE teacher working out students with special needs.
Guess Services/Room Attendant/Property Management Associate
Wonder Valley Ranch (Labor Ready)
Sanger, Ca
05.2004 - 09.2004
- Clean and prepare guest rooms to a higher standard ensuring attendants will have a great experience, Attend to daily duties of grounds pickup, Guide visitors to appropriate locations, Prepare and set meals for guest.
Customer Service/Bar Attendant
Hunt’s Cafe
Fresno, Ca
01.1996 - 04.2004
- Open bar, Intake and arrange shipments of beer, Stock orders, take inventory, Data entry, Bookkeeping, Handle money Count profits, Clean out ashtrays, Clean all tables/bar top, Clean all restrooms, Host receptions/birthday parties and holiday celebrations, Assist preparing food in the kitchen for customers, Hold dance instruction classes, Made sure the bar was in good shape at the end of the night.
- Conducted regular cleaning of bar equipment and surfaces, upholding health standards in compliance with regulations.
Record Scanning Technician
VEBS Computers
Fresno, CA
09.2001 - 12.2002
- Scanning medical records for local facilities to be transferred to filing disc.
- Monitored inventory levels of supplies and equipment, facilitating timely replenishment to meet operational needs.
- Collaborated with cross-functional teams to develop streamlined workflows, enhancing communication and coordination in patient care processes.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Education
Diploma -
Washington Union High school
Easton, CaCertificate - Early Childhood Development
Fresno City College
Fresno, CaCertificate - Business Management
Southwest Business Corp.
Fresno, CaCertificate - Nursing Health Masters Program, Campus Security
Fresno Unified School District
Fresno, Ca03-2001
Medical Coding and Billing - undefined
UEI
Fresno, CaSkills
- Able to work well independently and as a team member
- Highly reliable, can be counted on to set and meet goals
- Over fourteen years working with customers in a fast-paced atmosphere
- Prompt, and can do a job to perfection
- Excellent oral and verbal communication skills
- Organizational management
- Problem-solving
- Attention to detail
- Multitasking
- Problem resolution
- Verbal communication
LANGUAGES
English
Sign Language
AWARDS
Kindergarten Attendant of The Year- 2010, Perfect Attendance – 2006
Timeline
Nursing Care Technician
Psalms23 Residential Care Facility
04.2020 - 12.2020
Warehouse Production / Shipping and Receiving
Tech Savy
10.2019 - 03.2020
Nursing Care/Customer Service
Women Talk
06.2018 - Current
Customer Service/ Hairstylist
Heavenly Hair Styles
03.2018 - 03.2020
Customer Service
Goodwill
04.2017 - 02.2018
Warehouse Production
Labor Max
07.2015 - 04.2017
Dry Foods Replenishment Clerk
Walmart
10.2013 - 06.2015
Guess Services/Room Attendant/Property Management Associate
Wonder Valley Ranch (Labor Ready)
05.2004 - 09.2004
Record Scanning Technician
VEBS Computers
09.2001 - 12.2002
Substitute Teacher/ Nurse/ Security Guard
Fresno Unified School District
08.2000 - 06.2012
Customer Service/Bar Attendant
Hunt’s Cafe
01.1996 - 04.2004
Certificate - Early Childhood Development
Fresno City College
Certificate - Business Management
Southwest Business Corp.
Medical Coding and Billing - undefined
UEI
Diploma -
Washington Union High school
Certificate - Nursing Health Masters Program, Campus Security
Fresno Unified School District