Shakina-Glory Cruz
Murrieta,California
Summary
Fluent in American Sign Language, experienced Behavior Technician skilled in treatment planning and data collection. Enhanced patient care through effective communication and team collaboration. Implemented individualized strategies, improving clients' social skills and behavior management. Dedicated to providing exceptional support in diverse settings. Currently enrolled in ABA training courses to refresh my skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Hive Bar & Grill
Wildomar, California
02.2023 - Current
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Provided excellent customer service in a fast-paced bar and grill environment.
- Managed food and drink orders efficiently during busy shifts.
- Maintained cleanliness of dining area and ensured table readiness for guests.
Food and Beverage Supervisor
Round One Entertainment
Temecula, California
09.2021 - 02.2023
- Trained and guided staff on service best practices.
- Managed inventory levels for food and drink supplies.
- Oversaw daily food and beverage operations at entertainment venue.
Behavior Technician
ABS Kids
Wildomar, California
06.2022 - 12.2022
- Implemented individualized treatment plans for children with behavioral challenges.
- Collaborated with therapists to track patient progress and adjust strategies.
- Utilized data collection tools to monitor behavior patterns and responses.
- Conducted skill-building activities to enhance social and communication abilities.
- Provided one-on-one support to clients in various settings, including home and public spaces.
Education
Some College (No Degree) - Nursing
Mt. San Jacinto College
San Jacinto, CASome College (No Degree) - Health And Wellness
RBT Course
Murrieta, CASkills
- Patient care
- Treatment planning
- Data collection
- Communication skills
- Team collaboration
- Behavior management
- Positive and negative reinforcements
- Natural environment teaching
- Prompting and fading strategies
Certification
- CPR Certified
Languages
American Sign Language
Native/ Bilingual
Affiliations
- Competitive Mountain Biking
- Sunday School Teacher
Timeline
Server
The Hive Bar & Grill
02.2023 - Current
Behavior Technician
ABS Kids
06.2022 - 12.2022
Food and Beverage Supervisor
Round One Entertainment
09.2021 - 02.2023
Some College (No Degree) - Nursing
Mt. San Jacinto College
Some College (No Degree) - Health And Wellness
RBT Course