Shakir Pathman
Richardson
Summary
Motivated and reliable college student with strong customer service and sales experience. Over two years of success in fast-paced retail-style environments at Carvila Auto Sales, including a promotion to Sales & Finance Manager. Skilled in communication, organization, and handling customer transactions with accuracy. Known for being adaptable, dependable, and focused on delivering a positive experience for every customer.
Overview
4
4
years of professional experience
Work History
Finance and Sales Manager
Gem Sea Auto Group INC
08.2024 - Current
- Created clear and organized reports to track financial data and business performance using DealerCenter.
- Developed and implemented strategies to increase sales and overall profitability.
- Trained new and existing staff on financial procedures and customer processes to prepare them for job requirements.
- Built strong relationships with customers, identified their needs, and matched them with the right services.
- Maintained strong relationships with finance partners and ensured all customer paperwork was completed accurately and in full compliance.
Sales Associate
Gem Sea Auto Group INC
07.2022 - 08.2024
- Assisted customers through the full purchasing process by answering questions, presenting vehicles, and providing clear product information.
- Delivered excellent customer service by identifying needs and helping customers find the right vehicle within their budget.
- Prepared sales paperwork accurately and professionally to ensure a smooth and efficient transaction process.
- Managed online listings and maintained a clean, organized showroom to improve customer experience and increase sales.
- Followed up with potential buyers to maintain interest and convert leads into completed sales.
- Communicated with customers online and in person to schedule appointments, respond to inquiries, and build strong relationships.
- Delivered excellent customer service by identifying needs and helping customers find the right vehicle within their budget.
- Prepared sales paperwork accurately and professionally to ensure a smooth and efficient transaction process.
- Managed online listings and maintained a clean, organized showroom to improve customer experience and increase sales.
- Followed up with potential buyers to maintain interest and convert leads into completed sales.
Student Assistant
Dallas College
08.2022 - 07.2024
- Helped set up basic materials and tables for campus events.
- Assisted with making and handing out student ID cards.
Gave students and visitors simple directions around campus. - Helped with small office tasks when staff needed an extra hand.
- Provided friendly service to students who needed information.
Education
In Progress - Transferred To UTD For Spring 2026
Dallas College
Dallas, TXBachelor of Science - Biology
The University of Texas At Dallas
Richardson, TX12-2027
High School Diploma -
Lake Highlands High School
Dallas, TX05-2022
Skills
- Customer Service
- Sales
- Communication
- Teamwork
- POS Systems
- Cash Handling
- Organization
- Attention to Detail
- Time Management
- Basic Microsoft Office
Languages
English
Full Professional
Persian
Native or Bilingual
Pashto
Native or Bilingual
Spanish
Limited Working
Timeline
Finance and Sales Manager
Gem Sea Auto Group INC
08.2024 - Current
Student Assistant
Dallas College
08.2022 - 07.2024
Sales Associate
Gem Sea Auto Group INC
07.2022 - 08.2024
In Progress - Transferred To UTD For Spring 2026
Dallas College
Bachelor of Science - Biology
The University of Texas At Dallas
High School Diploma -
Lake Highlands High School