ShaKira Cannon
McDonald's
MONTGOMERY
2
years of professional experience
Dedicated and reliable professional with strong experience in customer service and team leadership. Skilled in training employees, problem-solving, and maintaining high safety and service standards. Familiar with public safety principles and general safety procedures. Committed to creating a safe, efficient, and positive environment for peers and team members.
Work History
Crew Trainer
1 Year 8 Months- Trained new crew members on operational procedures and customer service standards.
- Facilitated ongoing training sessions to enhance staff skills and efficiency.
- Monitored team performance to ensure adherence to quality and safety protocols.
- Implemented best practices for food preparation and sanitation compliance.
- Fostered a positive team environment through effective communication and support efforts.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
Shift Leader
5 Months- Supervised daily operations to ensure efficient service and customer satisfaction.
- Implemented training programs for new hires, enhancing team performance.
- Trained team members on food safety standards and operational procedures.
- Assisted in inventory management, tracking supplies to minimize waste.
- Coordinated shift schedules to maintain adequate staffing levels during peak hours.
Education
High School Diploma
- Honor Roll {Fall semester 2025 and Spring semester 2026}
- Awarded {Top 10 graduate}
- 3.8 GPA
Advanced Law Enforcment - Public safety
- 3.8 GPA
Skills
Customer service
Team supervision
Safety training
Food safety
Time management
Team supervision
Uniform compliance
Critical thinking
Multitasking Abilities
Active listening
Dress code enforcement
Operational training
Timeline
Crew Trainer
McDonald's
12.2024 - 08.2026Read More
Shift Leader
Dunkin' Donuts
03.2024 - 08.2024Read More
Percy Julian High School
High School Diploma
Read More
Montgomery Preparatory Academy For Career Technologies
Advanced Law Enforcment from Public safety
Read More