Shakira Hamilton
Garfield,NJ
Summary
Operations-driven food industry leader with 13+ years of experience in high-volume restaurant and hospitality environments. Recognized for leading teams, stabilizing day-to-day operations, and maintaining rigorous food safety and compliance standards. Proven ability to manage labor, inventory, and execution while developing team performance. Currently on track for Assistant Manager responsibilities, seeking continued growth into full operational leadership.
Overview
12
12
years of professional experience
Work History
Senior Shift Leader
Sweetgreen
08.2017 - Current
- Senior operations leader supporting store leadership with full ownership of shift execution, people management, and compliance in a high-volume environment.
- Lead and supervise teams during peak service to ensure operational excellence and guest satisfaction
- Coach and develop team members through real-time feedback and performance accountability
- Execute labor planning and deployment to optimize productivity while maintaining NY labor law compliance
- Support hiring, interviewing, onboarding, and ongoing training initiatives
- Oversee inventory counts, shelf-life management, and food quality to control COGS
- Partner with Food Safety Manager to lead DOH and third-party food safety audits
- Act as manager-on-duty, resolving operational disruptions, guest concerns, and team issues
- Support execution of operational initiatives aligned with financial and performance targets
Cook
Lufthansa Lounge
04.2022 - 07.2023
- Prepared and executed menu items in accordance with strict quality and brand standards
- Maintained sanitation, food safety, and operational compliance in a premium hospitality setting
- Collaborated with kitchen teams to ensure timely service and smooth operations
Prep Cook
Selective Services Partners
09.2014 - 04.2017
- Supported kitchen execution through food prep, storage, and safety compliance
- Maintained consistency and operational readiness during service periods
Education
Associate’s Degree - Liberal Arts
Medgar Evers College
Brooklyn, NY06.2014
Skills
- People Leadership & Performance Management
- Daily Operations Oversight
- Labor Planning, Scheduling & Regulatory Compliance
- Inventory Management, Cost Control & Waste Reduction
- Food Safety, Quality Assurance & Audit Readiness
- Hiring, Training & Team Development
- Service Execution & Guest Experience Optimization
Timeline
Cook
Lufthansa Lounge
04.2022 - 07.2023
Senior Shift Leader
Sweetgreen
08.2017 - Current
Prep Cook
Selective Services Partners
09.2014 - 04.2017
Associate’s Degree - Liberal Arts
Medgar Evers College