Alex Acosta - Senior Shift Leader - Sam’s Italian Foods

Summary

I’m a fast-moving, customer-focused team leader who knows how to get results and make people feel good while doing it. I started at Sam’s Italian Foods and worked my way up to Senior Shift Leader in just a few years. I’ve been leading shifts, motivating my team, and helping boost sales every day since. Whether it’s upselling on the floor, training new hires, or handling the money in the back, I’m all in. I’ve got a passion for people and a drive to win—perfect fit for sales, and ready for the next challenge.

Overview

3

years of professional experience

Work History

Senior Shift Leader

Sam’s Italian Foods

Dixfield, ME

07.2022 - Current

WORK EXPERIENCE

Senior Shift Leader

Sam’s Italian Foods – Dixfield, ME | July 2022 – Present

• Trusted to run shifts solo—opening, closing, and everything in between

• Helped increase store profits through strategic upselling and customer engagement

• Trained and mentored new hires, helping build a stronger, faster, more confident team

• Counted drawers, handled daily paperwork, and ensured accurate cash flow

• Stepped up as a go-to problem solver when things got hectic or systems went down

• Took pride in creating a fun, clean, and safe environment for both team and customers

Education

Mountain Valley High School

Rumford, ME

06.2024

Skills

WHAT I BRING TO THE TABLE:

Natural salesperson – upsell game strong
Lead by example – I show up, bring the energy, and keep people motivated

Customer-first mindset – make it easy, make it memorable
Handle pressure – fast pace, high volume, no problem
Detail-oriented – cash, compliance, scheduling, all locked in

Timeline

Senior Shift Leader

Sam’s Italian Foods

07.2022 - Current

Mountain Valley High School